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- 與當地和海外團隊密切合作,提供系統演示,解決潛在客戶關鍵的業務問題、要求和目標;
- 在啟動會議和後續的跟進中與客戶密切合作,以確保清晰精簡的溝通;
- 與區域項目團隊、研發和產品管理及相關團隊密切合作,製定未來的產品方向和戰略,並對該領域提供有價值的投入,以確保我們的人力資源信息系統平臺在臺灣得到各行業客戶的廣泛需求;
- 分析客戶需求,準備系統平臺演示環境、系統配置;
- 項目整體把控,包括但不限於項目進度、服務內容、UAT和QC,確保項目達到或超過預期;
- 與薪資團隊及區域項目團隊合作,完成客戶設計、測試和維護的整合,並確保現有接口持續順利運行並提供準確的結果;
- 向客戶提供代表人力資源相關數據前瞻性、戰略性的系統咨詢服務;
- 將現有業務和技術流程的專業知識應用於指定的任務和項目;
- 不斷尋找機會提高客戶滿意度,加深客戶關系
Job Requirements:
• BA or BS required.
• Prior experience implementing HR systems such as Time and Attendance, Payroll and Other HCM is a plus.
• Hands-on skills on: SQL, SQL Command, SQL view, etc.
• Must have strong customer service focus and excellent communication skills, including facilitation and presentations.
• Good command of both written and spoken English and local language; Proven ability to communicate, both orally and in writing, in a clear and concise manner
• Sound numeracy skills, attention to detail and accuracy
• Personal and people management abilities including team building and conflict resolution
• Proven ability to meet deadlines and identify and deal with problems
• Mature, able to work independently, resourceful and self-driven with a strong sense of commitment
• Strong organizational and inter-personal skills
一次與二次面試遠端進行、最後一關可能需要 Onsite