該職缺目前已經停止招募。

Business Relationship Associate 企業關係維繫專員

Boxful 任意存

工作內容

Boxful is more than just storage.
Boxful 在台北打造新的生活模式,我們正在尋找有 Startup DNA 的夥伴。團隊成員是由香港、新加坡及台灣組成,我們的團隊講求效率及自我管理,每個人在這都有自己的舞台。你會有一群各有所長的戰友,從行銷、業務開發、設計、籃球、DJ、馬力歐賽車,我們是一起往前的夥伴!希望你能一起深入與顧客對談並協助探討市場需求,提供給 Boxful 的顧客更好的使用體驗。

Boxfuler's work style
Boxful culture is the heart of our continued success. We have a fabulous team that wants to revolutionize the way people think about space, logistics, and technology.

Boxfuler's value 
Altruism (利他主義), Intrapreneurship (內部創業家精神), Freedom & Tolerance (自由與包容), Customer-centric (以客為本), Parallel & Transparency (平行與透明)

We are forming up the core team and Business Relationship (Operations) team plays a fun & vital role. The successful candidate would be empowered to managing the Boxful B2B solutions daily operations and reinventing the storage industry in Asia.

Boxful Business - https://www.boxful.com.tw/zh/business

Day-to-day responsibility will include, but not limited to:
- Support Business Developer (BD) to provide excellent service to B2B clients so as to help them understand our system and achieve service satisfaction
- Understand B2B client requirements and assist BD in the daily maintenance of account relationships
- As B2B client key interface over the initiation of clients' instructions, monitor inventory levels & facilitate logistics arrangement
- Track and follow up on outstanding documentation and B2B client's Boxful dashboard

每日負責項目如下:
- 為企業客戶聯繫窗口,了解其需求,維繫客戶情感
- 處理庫存量、運送物流上的安排等, 追蹤所需的文件,如入倉表(Packing List)、物流單、海關申報表;隨時跟進其後台管理系統
- 即時處理客戶來電、訊息反應的系統問題,與工程師溝通協作,優化服務流程並反饋資訊給相關
- 需熟捻Boxful系統前後台操作邏輯,製作FAQ及系統教學集,並教導客戶端導入系統
- 了解新創的營運模式,需跨部門合作溝通,研擬有效解決方案,一起迎接各種挑戰

條件要求

Job Requirements:
- Minimum 1-2 years experience in a similar role (good to have)
- Knowledgeable in B2B services, logistic & warehousing industry (good to have)
- Strong quantitative skills, understand key market & customer metrics
- Cross-functional communication skills, strong logical sense & multitasking capability
- Highly motivated with strong initiative, attention to details and ability to work under pressure

要求:
- 最少1-2年相關工作經驗
- B2B業務/倉儲/物流業相關工作經驗(加分)
- 具市場觸角,可同時多工不同業務內容
- 可獨立作業,需心思細膩、積極主動
- 有團隊合作精神、良好溝通能力

Our interview process will take approximately 4 weeks: 
- Phase 1 - CV screening and candidate shortlisting (2 weeks)
- Phase 2 - Interview with the team and GM (2 weeks)

招聘為期約4星期,過程如下:
第一階段:履歷表收集及篩選 (2星期)
第二階段:與團隊及總經理 (GM) 面試 (2星期)

遠端型態

部分遠端面試

一次面試可以遠端進行、只有最後一關需要 Onsite

公司福利

Boxful 擁有理想的工作環境、文化、優秀且年輕的工作團隊,
相信能改變大家對「生活空間」及「收納」的看法。
現在就加入我們,一起改變整個行業,一起走到不同的城市!讓儲存更輕鬆!

Boxful has a wonderful culture and a fabulous team - a group of young and talented individuals who want to change the way people think about living space and de-cluttering.

Join us in re-inventing the storage industry and growing our services to more cities in the region! Storage Made Simple!
每位 Boxfuler 的福利有:
- 每月的 Boxful Happiness Team Dinner
- 為了愛喝咖啡的 Boxfuler 買的 Nespresso
- 會不停冒出食物的零食箱
- 彈性上班時間的超優文化
- 正式錄取的員工將配備一台 Macbook pro、一個 23吋大螢幕、一張舒服的董事長椅

薪資範圍

NT$ 400,000 - 600,000 (年薪)

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