Robot Field Support Engineer

CloudMinds

工作內容

Travel to robot deployment site, setup and handle the robots
Installation, deployment and handling of humanoid social robot at event venue for the duration of the event
Responsibility for network/WiFi, PA, and other on-site services to be in place, and interacting with service vendors at venue
Instruction/training of customer regarding human-robot interaction
Monitor functions and performance of robot, and troubleshoot in real-time; provide immediate feedback to the operator as well as to tech support
Acting as mediator in interaction between visitors and robot, directing visitor traffic
Acting as guardian of the robot during multi-day events, shut-down and storage
Packing and getting robot ready for return shipping after event
 

條件要求

Education

Bachelor's Degree (Minimum), ideally in electrical or mechanical engineering
Relevant Work Experience

 

A minimum of 2 years of work experience in tech, engineering, IT, mobile, or trade shows.
Experience handling multiple priorities and communicating with several parties simultaneously
Familiarity with pop culture, economy and tech; current with domestic and world events, news and media
Customer service experience
Hands-on experience installing and deploying tech equipment
Skills and Abilities

Bilingual – Mandarin & English. Additional language skills are a plus
Strong verbal communication skills
Strong multitasking skills, ability to work well under pressure
Punctuality and reliability, flexibility and can-do attitude
Maturity, political correctness, awareness of etiquette and appropriateness in communicating with visitors and business contacts at events
Empathy, patience, tolerance and kindness in all robot-human and human interactions
Responsiveness and quick reaction as needed for intervention or troubleshooting
Willingness to travel overseas

員工福利

法定項目

勞保、健保、特別休假、勞退、婚假

其他福利

週休二日
勞、健保
保障薪資 14 個月
依表現發給 ( 1個月 ) 績效獎金

薪資範圍

NT$ 45,000 - 70,000 (月薪)