Community Manager【社群營運專員】

About Arc

Arc is a global network of elite developers that allows startups and enterprise companies to flexibly and affordably scale their engineering teams. Each software developer must pass a rigorous screening process that ensures they can effectively communicate and perform on long-term, high impact projects.

At Arc, we are building a core team that spans the globe, and we are looking for talent to join our Supply team.

Position Description

As a Community Manager at Arc, you will be responsible for

1) managing Arc vetting processes and 2) support communication with Arc’s developer network. 

You will be one of the primary points of contact for developers before they’re approved as an Arc developer, ensuring each has an optimal experience at Arc. You will collaborate with our team to ensure that each developer is oriented to our platform and have a meaningful experience. 

We're a fast growing company and accustomed to fast changes, which creates career growth depending on each person’s interest and contribution. In a year, we expect each team member to create initiatives for the company, build upon and/or improve our processes that contributes to our company mission. 

Responsibilities：

• Coordinate with the team in managing and improving the quality of vetting funnels

• Guide developers through the funnels efficiently and correctly

• Act as the primary point of contact for developers in the vetting processes

• Act as the primary point of contact and handle payouts for all part-time interviewers 

• Respond in a professional manner to email inquiries about vetting processes and other miscellaneous items

• Review mentor applications 

Requirements:

• Meticulously organized and detail-oriented

• Superb English written and verbal communication skills

• Strong people skill and high EQ

• Experience working under pressure and consistently hitting well-defined goals

• Must be an individual contributor and autonomous

• Ability to communicate effectively by video calls, email, and Slack

【關於文化】

• 很有活力
• 成員背景多元，不只會交流程式語言，也會交流各國語言
• 溝通扁平，我們相信所有想法都是讓團隊繼續成長的動力
• 工作嚴謹但氣氛輕鬆
• 喜歡學習，交流新事物
• 致力於解決真正的問題，而非虛榮的指標
• 幽默感十足，辦公室隨時都會有很好玩的事情
• 不只是工作夥伴也是可以聊天和假日相約的好友

【關於福利】

• 優於勞基法的請假制度（到職即有假，且無限年假）
• 年度健康檢查補助
• 員工在家工作軟硬體補助（包含網路費、辦公桌椅、螢幕...等）
• 每月購書補助
• 生日時有精心準備的感人卡片及小禮物
• 特殊日子會有免費飲料
• 三不五時的溫馨聚餐和出遊
• 彈性的上下班時間和工作地點

【關於辦公室】

• 在交通極度方便的好地方，離忠孝新生站差不多30秒的步行距離，旁邊有非常多飲料及美食
• 大桌子、大螢幕和夠強的冷氣，standing desk 當然也少不了
• 舒服明亮寬敞的環境，有很好的view
• 吃不完的零食、茶、咖啡和常常冒出來的各地美食

Why Arc & Codementor?

• A smart and energetic team that is passionate about solving customers’ needs and loves to learn new things
• Diverse team members - our colleagues are from different countries and backgrounds. We’re excited to share our experience with you
• Flat organizational structure - you'll be able to make a profound impact on the work we do and every idea is welcome
• Generous vacation/time-off policy
• Remote work stipend
• We believe in continuous learning, and we have a book/e-book benefit to help you achieve this
• Team bonding activities, happy hour, lunch, or dinner occasionally
• Flexible working hours and locations
• A bright and comfortable office - with a standing desk and lots of snacks & drinks

Follow our Instagram to know more about life at Arc: https://www.instagram.com/lifeatarc.dev/