As a part of the Sygna product management team, the Technical Product Manager’s primary responsibility is to educate potential and existing clients on product technical details, bring user feedback to the product management team for optimization purposes and lead the integration plan to complete the process. At the client engaging phase, the Technical Product Manager will deeply participate in BD manager’s pitching and selling process and have massive client facing experiences to explain the product related technical questions and demonstrate the use of the product. At the client integration phase, the PM will be responsible for planning the integration plans and schedules for clients and actively evaluate internal technical resources to improvise to different situations.
Help demonstrate the product in technical details during the client-engaging process with the sales team.
Drive the technical integrations until clients go live with our services.
Take ownership of and filter customers’ issues and follow problems through to resolution for better company internal resources allocation.
Work with engineers and product managers when it’s required to make sure the client has full tech support.
Support related business needs and achieve business goals with internal and external partners
Have a user-focused mindset to understand users needs and pain points to develop requirements and product solutions through rigorous analysis
3+ years of proven success in software products, has experience in client-facing sales processes and helping clients resolve technical issues.
Strong logical thinking abilities and excellent command of spoken and written English.
Strong written communication capacity and interpersonal skills: be able to build and manage strong relationships with their team, cross-functional colleagues, and external partners.
Fast learner: be able to learn and understand crypto space and product offerings fast and integrate the internal resources.
Data-focused: Able to roll up your sleeves to pull and analyze the data and gain insights from the data.
第一關線上、第二關現場
每週有2天的在家辦公彈性
Understanding of the technical details about blockchain.
Experience in developing, integrating, or operating a SaaS product.
Highly organized and calendar-driven
Fluent in English, plus one of the following languages: Mandarin, Japanese, or Korean
公司總部距離松江南京捷運站只要步行三分鐘，位於美食商圈、上班交通方便；
我們的工作環境寬敞開放、氛圍輕鬆，有外商的福利與新創的彈性；
我們著重夥伴間的團隊溝通及合作，同事們親切又善解人意。
誠摯邀請你一起來加入這個超酷的大家庭！
我們的公司福利包含：
新創特有的員工認股選擇權｜一起朝向IPO邁進，人人有機會成為公司股東，Dream BIG!
完善的員工教育訓練計畫｜不用害怕對區塊鏈不熟悉，進來之後和大家一起學習
優於勞基法之休假制度｜一入職就有十天特休假，重視員工的work-life balance
居家辦公機會｜讓你有在家辦公的彈性，時間安排更有效率（頻率依職能而定）
年度半日員工健康檢查｜確保每一位員工良好的健康狀況
全面的團體醫療保險｜ 讓員工同仁有更完善的健康保障
暖心的月度部門聚餐｜拉近公司同仁間的距離、用美食犒賞大家的辛勞
員工內薦獎金｜你的隊友你來決定！把優質人才帶進公司享有高額激勵獎金
蘋果筆電 MacBook | 每人配MacBook及外接大螢幕，讓你工作好順手！
CoolWallet Pro｜最新產品贈送給每位新夥伴，一起進入區塊鏈的世界
等值US$100的加密貨幣｜讓你零資本就能進入幣圈世界、一窺究竟
生日禮金｜一年一度特別的日子，公司當然要和你一起慶祝
週五下午茶｜下午茶時間和同事互動的時光，是合作團結的基礎
舒適輕鬆的工作環境和零食｜沙發區、站立區、瑜伽球、零食區，各個角落任你發揮長才
看到這邊是不是很心動？邀請你一起來加入新創國家隊，為你的職涯創造更多美好故事！
Our office is located at the heart of Taipei - 3 minutes walk from Songjiang Nanjing MRT Station, easy to reach and is surrounded by restaurants and shops. We have open work space and a breezy working atmosphere as a start-up. We care about teamwork, effective communication, and most importantly, every single employee’s well-being.
Our Welfares:
Employee Stock Option | Become CoolBitx’s shareholder one step ahead
Learning and Development | Opportunities to learn more about blockchain and your own profession
Favorable Annual Leave Policies | Work-life balance matters here
WFH | Flexibility to work from home (frequency based on job function)
Annual Health Examination | We care about your health condition
Group Health and Accident Insurance | More security to your safety
Monthly Team Lunch | A great chance to explore restaurants and bond with your teammates
Referral Bonus | Bring in more talents and get rewarded
MacBook | MacBook + big screen allow you to work smoothly
CoolWallet Pro | Get our latest product from day one
US$100 worth of cryptocurrency | we help you enter the crypto world without spending a penny!
Birthday Bonus | Special treats on this special day
Friday Afternoon Tea Time | Choose your favorite bubble tea drink and get prepared for the coming weekend
Cozy workspace | Our office design shall suit a wide range of working habits: Sofa area, standing desk, Swiss Ball and snack corner
Are you intrigued? If you are passionate about Crypto and believe in the power of blockchain, now is your chance! Join CoolBitX and make the world cooler!
