漸強實驗室成立於 2017 年,致力於開發與應用 AI MarTech 行銷科技,相信科技與數據能放大對話價值,幫助企業與品牌數位轉型與精準行銷,創造美好顧客體驗。漸強投資於科技與數據,相信科技與數據能提升廣告和訊息推播的效率,也相信以 Data 為中心的 Martech (Marketing Technology) 是最近十年來最蓬勃的數位廣告科技趨勢。我們結合 AI 與行銷自動化等應用,開發三大產品以及AI顧問服務:
漸強深耕 LINE 官方帳號,獲 LINE 官方帳號唯一金級技術夥伴認證,並擴及 SMS 簡訊等多渠道,提供行銷、客服、銷售三大面向解決方案。
我們也跨足台灣、日本、泰國市場,旗下客戶橫跨電商、零售、媒體、汽車、醫藥、餐飲、金融、政府等多元產業,至今服務超過 500 間品牌,包括 IKEA、樂天市場、PChome、星巴克、H&M、GAP 等。
隨著業務的拓展,我們也積極打造國際化的團隊及工作氛圍。我們深信人才是軟體公司最重要的資產和價值,並謹慎對待每一次的招募,希望可以從知識技能、文化適合、人格特質、職涯發展等方面多了解你。這也是讓面試者了解我們的機會。如果你認同我們的理念,歡迎來跟我們聊聊!
Crescendo Lab was established in 2017 with a commitment to developing and applying AI MarTech marketing technology. We believe in amplifying the value of conversations through the use of technology and data, helping businesses and brands undergo digital transformation and precision marketing to create exceptional customer experiences.Crescendo Lab Ltd. is a technology and data-driven company dedicated to enhancing the efficiency of advertising and message dissemination. We believe that data-driven marketing technology(Martech) is the most vibrant digital advertising technology trend in the last decade.
We integrate AI and marketing automation to create three flagship products & AI consulting service:
Crescendo Lab specializes in LINE Official Accounts, holding the only Gold-level certification as LINE's exclusive tech and solution partner. Our reach extends to multiple channels, including SMS, offering solutions in marketing, customer service, and sales.We have a presence in diverse markets such as Taiwan, Japan, and Thailand, serving over 500 brands across various industries, including e-commerce, retail, media, automotive, pharmaceuticals, food and beverage, finance, and government. Our clientele includes renowned brands such as IKEA, Rakuten, PChome, Starbucks, H&M, and GAP.
Jin Hsueh
Laura Chi
David Chou
Catherine Wu
Anderson Chen
Ann Chen
Chelsea Cian
Yuima Inomata
Yente Yu
Jin Hsueh Co-founder & CEO
Duke 大學工程管理研究所畢業,曾在美國Red Hat 和 Deloitte 紐約辦公室擔任 IT consulting,回台後創辦台灣第一間遠距心理諮商平台,登上中國最大英文媒體 Technode。目前在漸強實驗室擔任 CEO,主要負責商業決策與市場開發,在台灣、日本、泰國以及新加坡四地協助打造 B2B enterprise software 的產品生態體系。 Graduated from Duke University with a Master’s degree in Engineering Management, he previously worked in IT consulting at Red Hat (U.S.) and Deloitte’s New York office. After returning to Taiwan, he founded the country’s first online mental health counseling platform, which was featured in Technode, one of China’s largest English-language tech media outlets. He is currently the CEO of Crescendo Lab, responsible for business strategy and market development, leading the company’s expansion and ecosystem building for B2B enterprise software across Taiwan, Japan, Thailand, and Singapore.
Laura Chi Human Resource & Finance Director
- 國立臺灣大學,會計系 - 美國德州大學達拉斯分校,會計資訊管理碩士 - Influenxio,財務主管 - 安永(EY)人力資源部,副理 - 安永(EY)策略與交易部,經理 - 具備台灣會計師(CPA)與美國會計師(AICPA)資格 - National Taiwan University, Accoutning - University of Texas at Dallas, Master of accounting information management - Influenxio, Finance lead - EY Human resources, Assistant Director - EY Strategy and Transaction, Manager - TW CPA, AICPA
David Chou Engineering Director
- 國立陽明交通大學,資訊工程學士 - 國立陽明交通大學,資訊工程碩士 - 趨勢科技,資深工程師 Umbo Computer Vision,工程團隊主管 - National Yang Ming Chiao Tung University, Bachelor of Information Engineering - National Yang Ming Chiao Tung University, Master of Information Engineering - TrendMicro, Senior Engineer - Umbo Computer Vision, Engineer Team Lead
Catherine Wu Enablement Director
建立並帶領一個由兩人組成的 Enablement 團隊,負責擴大並系統化培訓架構——內容涵蓋新人訓練、產品更新、工作坊,以及 AI 驅動的知識庫——協助台灣、泰國與日本的業務開發(BD)與客戶成功(CS)團隊建立一致的產品知識,並將新人上手時間縮短至 1 至 1.5 個月。 Build and lead a 2-person Enablement team to scale structured training—covering onboarding, product updates, workshops, and an AI-powered knowledge base—equipping BD and CS teams in Taiwan, Thailand, and Japan with consistent product knowledge and reducing ramp-up time to 1–1.5 months.
Anderson Chen General Manager - Taiwan
在數位行銷與廣告科技產業深耕十多年,擅長以數據與科技推動品牌成長。現在,我專注於帶領漸強實驗室實踐 AI-First 策略,讓品牌在行銷、客服及數據應用都能因 AI 而升級。這裡是一個結合創新與實踐的舞台,我們期待與你一起,,用 AI重構商業成長引擎 。 With 10+ years in digital marketing and AdTech, I focus on driving brand growth through data and AI. At Crescendo Lab, we lead an AI-First strategy to reshape marketing, customer engagement, and data applications turning innovation into real business impact.
Ann Chen Business Development Director
深耕 B2B 軟體產業近十年,現任漸強實驗室業務主管,專長以數據決策推動團隊成長與業務拓展。帶領團隊服務從新創品牌到跨國集團的多元客戶,透過精準銷售預測與跨部門協作持續超越業績目標。團隊氛圍開放、專業且具挑戰性,重視學習、職涯發展與開放交流,鼓勵勇於嘗試並在日常累積經驗且獲得成就感,期待能夠為每一位同仁搭建發揮專長的舞台。 With nearly a decade of experience in the B2B software industry, she now serves as Head of Business at Crescendo Lab, specializing in leveraging data-driven decision-making to accelerate team growth and business development. She leads a diverse team serving clients ranging from startups to multinational enterprises, consistently exceeding revenue targets through accurate sales forecasting and cross-functional collaboration. The team fosters an open, professional, and challenging culture that values continuous learning, career growth, and open communication—encouraging members to take initiative, gain hands-on experience, and find fulfillment in their daily work. We aim to provide every team member with a platform to shine and thrive in their area of expertise.
Chelsea Cian Customer Success Director
擁有數位媒體背景並在 LINE 任職八年的 Chelsea,以開放文化、嚴謹思維與跨部門協作為核心,帶領 Customer Success 團隊前進。團隊致力於透過縮短價值實現時間、提升產品採用率,以及建立有紀律的「用戶之聲」循環,為企業與中小企業帶來具體成效。 團隊的目標是推動產業共好的成長——將客戶回饋轉化為策略、產品路線、續約與業務擴展。如果你重視清晰溝通、團隊合作,並樂於將洞察轉化為成果,誠摯邀請你加入我們,共同打造未來。 With a digital-media foundation and eight years at LINE, Chelsea leads Customer Success around open culture, rigorous thinking, and collaboration. The team delivers measurable value for enterprises and SMEs by compressing time-to-value, boosting adoption, and running a disciplined Voice-of-Customer cadence. The aim is industry-positive, win-win growth—translating feedback into strategy, roadmaps, renewals, and expansion. If you value clear communication, teamwork, and turning insight into outcomes, come build with us.
Yuima Inomata General Manager - Japan
- 神奈川大學,企業管理學系 - data.ai,業務發展經理 - CYBRiDGE GROUP,銷售經理 - en Japan,銷售經理 - Kanagawa University Business Administration - BD Manager at data.ai - Sales Manager at CYBRiDGE GROUP - Sales Manager at en Japan
Yente Yu General Manager - Thailand
- 泰國農業大學(Kasetsart University),電腦工程碩士 - 泰國法政大學(Thammasat University) - 百度(泰國)有限公司,總經理 - Kasetsart Univiersity (Thailand), MS, Computer Engineering - Thammasart University (Thailand), - GM at Baidu (Thailand) Ltd.
【Our Vision】
Make business communication easy by being a world-class AI B2B SaaS company.
【Our Mission】
Transform business communication through customer-centric technology solutions (#1 AI communication cloud solution)
【Our Culture - G.O.T.】
Growth Mindset, Ownership, Transparency
◎ 安心保障
法定保障-勞保、健保、勞退提撥
◎ 彈性工作環境
小巨蛋站步行 8分鐘,上下班交通方便
彈性上下班時間,採混合辦公(hybrid)
開放式工作空間,你可以選擇在任何舒適的角落工作
◎ 公司文化
年輕團隊,扁平組織,去官僚化的快速溝通
互相包容尊重、講求效率與信任
所有的意見都會被重視,一起學習成長
◎ 福利制度
到職即享有無期限休假,只要工作能完成,連休沒有上限!(所有假別皆不扣薪)
公司提供高規的 MAC 筆電
每個月零食櫃更新,還有各式咖啡、茶,隨時補充能量
每週免費按摩,放鬆緊繃身體
定期舉辦Team Building活動,一起同樂去
每年健檢、心理諮商及物理治療補助,員工眷屬享有優惠價
◎ 進修機會
公司補助參加 Workshop 或進修課程,讓你學習到業界最新的知識
不定期的業界人士內部分享,讓你了解業界的的最新脈動 (之前請過北美 Google,矽谷工程來、大數據工程師來分享業界最新動態)
更多詳情請閱讀公司部落格:http://bit.ly/2JX3vnO