Senior UX Researcher - Overseas

Dcard 團隊照

工作內容

We are on a mission to spark connections and bring people together.

Dcard is a social media platform devoted to creating a safe and free environment for ever-flowing ideas and extraordinary stories. Garnering the trust of the younger generation, our service attracts millions of active users and up to 18 million unique visitors per month. We have substantial influence and high penetration amongst the youth of Taiwan, but our ambitions do not stop here.

As a strong and emerging international company, we are on a mission to spark connections and bring people together. We continue to make impactful influence in the social media, advertising and e-commerce fields. Continuing our success in the Taiwan market, we are now expanding to Hong Kong, Japan, and the APAC & LATAM market.

As a Senior UX Researcher at Dcard, you will obtain qualitative and quantitative data and propose directions for product improvement. If you are ready to take the leap, join us in creating an experience that connects people all around the world!

About Our UX Research Team

You will work with the product team, creating products across the fields of social media, e-commerce, and new markets. You’ll be focused on user experience optimization, ensuring that the development team creates functions and interfaces that different users enjoy. You will also work alongside the operations team in obtaining quantitative and qualitative data through user research to create more ‘Dcard Aha moments!’

What You’ll Do

  • Participate in overseas market development from 0 to 1 and assist the team in overseas research:
    • Assist the team in understanding new markets, potential user profiles, social and cultural contexts, consumer behavior, competitive product analysis and look for opportunities for product entrance.
    • Assist in planning long term overseas user research roadmap to clarify user needs and pain points.
    • Validate product concepts, MVP’s and assist the team in collecting feedback and product optimization directions.
    • Work closely with the Product Manager and Product Designer to translate key insights into product landing strategies.

條件要求

Qualifications

  • At least 5 years of experience in user research, with the ability to plan and execute research independently.
  • Able to clarify abstract problems and look for new ideas in unclear situations.
  • Confidence in becoming a world class UX Researcher.
  • Familiar with various user research methods and have extensive interview experience.
  • Great at data analysis, possess the ability to seek out and break down problems and identify contributing factors.
  • Possess a Human-Centered Design mindset, caring deeply about why we do things, not just what we’re doing.
  • Great communication skills and understanding of how to work with various roles in the company.
  • Proficient English communication skills is a must, working level Spanish communication skills would be a plus.

遠端型態

部分遠端面試

疫情緩和後須進辦公室面談

部分遠端工作

疫情緩和後須進辦公室工作

加分條件

Even Better If

  • Experience working in the start-up/ tech space, ability to adapt quickly to a fast-paced environment.
  • Experience in overseas user research and interviews to assist the team in expanding research projects quickly.
  • Experience in overseas market culture research.

Salary

  • Negotiable; adjusted based on skill set and previous experience.

Please Note

  • If the team thinks you are a suitable candidate, we will be in touch ASAP!

員工福利

法定項目

勞保、健保、特別休假、勞退、婚假

其他福利

▌年度休假
享有優於法律的年假、不扣薪病假、生日假和特殊假期(Dcard 日等),休息是為了走更長遠的路。

▌工作環境
自由明亮的工作空間,舒適的工作配備,寬敞的辦公室,甚至還有床協助夥伴補充體力。

▌彈性氛圍
彈性的 Remote Work,夥伴可以自主安排工作的時間與地點,更多的彈性,創造不同的可能性!

▌團隊保險
全面性團體保險及完整健康檢查,每一項都為了更體貼夥伴的健康需求。

▌團隊慶祝
節慶派對、午餐日、尾牙、每週夥伴分享等團隊活動,我們重視每個相聚的機會!

▌有趣活動
水果日 、手搖杯日、個人按摩、各類運動課程、專屬的 Dcard Buddy Program 等,和夥伴一起享受 Dcard 生活!

▌學習資源
我們從夥伴們的需求出發培育夥伴,提供無上限學習資源(書籍、講座、課程補助),夥伴可以直接提出需求,並在 24 小時內即可取得。

不定期和企業顧問合作、舉辦講師內訓,提供國內外 Conference 補助,如 WWDC、Google I/O ⋯,且邀請業界高手來到 Dcard 分享,不定期拜訪其他公司互相交流。我們鼓勵各部門舉辦讀書會、每月舉辦一次 Developer Session,不定期舉辦不同主題的工作坊等。
 

薪資範圍

面議(經常性薪資達4萬元)