該職缺目前已經停止招募。

Support Technician / 技術支援專員

工作內容

對於希望在統一通信行業中發展的大專/大學畢業生,技術支援專員是具挑戰性的角色。 此職位是Deltapath的入門級畢業生職位,並且是我們的技術支援團隊中具有潛力的職位(職位可以晉升至技術支援工程師,技術團隊主管,系統/現場工程師,開發,諮詢和培訓專家,項目經理, 服務經理等)。

  • Oversight of global Deltapath UC infrastructure;
  • Managing client VOIP on-boardings
  • Day to day management of VOIP infrastructure;
  • Troubleshooting VOIP related support tickets
  • Perform Quality Assurance and Testing on hardware/software products
  • Setup, maintenance, and troubleshooting on IT systems
  • Handle ad hoc duties assigned by senior management
  • Capable to prioritize work, meet deadlines, and complete deliverables in an accurate and timely manner.

條件要求

  • Higher Diploma / Bachelor’s Degree in Computer Engineering, Information Technology or related discipline
  • Hands-on experience on Linux server setup and troubleshooting
  • Team player with good analytical, problem solving and interpersonal skills
  • Independent, hardworking and self-motivated
  • Good command of English, and Mandarin (Cantonese is a plus)
  • Familiar with IP-PBX, IP Phones, gateways, POE switches, Video Conference equipment is an advantage

遠端型態

部分遠端面試
部分遠端工作

公司福利

待補充

薪資範圍

NT$ 40,000 - 60,000 (月薪)