Account Manager (Taiwan)

First Code Academy

Job Description

If you are an entrepreneurial and social person with a love for technology, and want to make a meaningful impact in next generation’s education, this is the position for you.

About First Code Academy

First Code Academy is an educational institution specialized in programming, design and entrepreneurship. We empower Asia’s next generation to become creators of technology.
We believe programming is the new Mandarin, a universal language and skill that our next generation should be proficient at, regardless of their career paths. Our courses emphasize on problem solving and creativity.
Since launch in July 2013, we have taught over 10,000 students from top international and local schools in Hong Kong, Singapore, and Taiwan. Our work has been featured in Bloomberg, Wall Street Journal, CNN, BBC News, and multiple local media outlets.

Roles and Responsibilities

1. You will be the representative of the First Code brand for new parents interested in our courses as well as existing parents. You enjoy talking to people and building relationships. You love problem-solving and finding the best solution for our parent's and student's needs.

2. You are the face of our fun, creative, and empowering brand. You will be the point of contact as parents and students visiting our venue. Let's show them a good time!

3. You will be leading Operations side of First Code, including managing our class schedules, coordinating with instructors, and communicating key messages to parents.

4. As a startup, we all wear multiple hats. You keep the engine running by facilitating our office administration and any ad hoc projects.

Requirement

- Minimum 2 years relevant working experience in general customer service or administrative function
- Excellent command of spoken English and Mandarin
- Be able to communicate effectively and sensitively
- Cheerful, independent, proactive, meticulous, flexible and able to work in a fast-paced working environment
- Operate well under pressure and tight timelines, be adaptive to a changing environment

Benifit

Benifit

勞保、健保、特別休假、勞退、婚假

Benifit

●  Join us in revolutionizing the concept of education in Asia ●  Be a part of a compassionate team that treats you like family and emphasizes open communication ●  Be part of the fun - our Summer video :) ●  Get involved in large-scale events such as AppJamming Summit , a regional app competition for kids from age 8 to 16 to showcase their app creation. We host Semi-Finals in Hong Kong and Singapore and a Final in Hong Kong with students joining us from all over Asia.

Salary Range

NT$ 38,000 - 50,000 (Monthly)