UX Director

【 About the role 】

Imagine giving your pet a belly rub on your lap at work! Tomofun is a passionate startup full of dreamers and builders who truly believe in making a difference in our pets’ lives through innovation.

We're looking for a talented【UX Director】who is passionate, customer-centric and a hands-on leader in the UI/UX field. You will champion UI/UX designs of Tomofun's products and marketing campaign/ads from creating design vision, crafting design strategy, building design roadmap to finally delivering world-class user experiences that delight our customers. You will be leading a team of UI/UX designers and communicate, present and co-work with cross-functional teams at all levels of the organization to achieve company's goals!

【 What you'll do 】

• Lead UX and UI Designers to define, design and deliver innovative and world-class end-to-end user experiences and visual designs across Tomofun's portfolio of existing and future products to meet business objectives.

• Build and apply user experience methodologies to streamline innovation and ideation processes.

• Conduct usability tests to gain user insights then further conceptualize product designs and optimize user flow.

• Gather and analyze user feedback/user data and further strategize design plans to achieve highest user engagement rates.

• Collaborate closely with product managers, marketing, customer support and engineering teams to research, test and execute high quality designs.

• Be a champion of Design Thinking and inculcate as a tool and mindset for solving problems and designing products and experiences

• Stay on top of the latest design trends and innovate where appropriate.

• Growth hacking & experience in A/B tests is a plus.

【 About the company 】

At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world. Headquartered in Taipei, we also have offices in Tokyo, Seattle, Munich, Manila, and we're scaling to more pet-loving cities to expand our global footprint. We are pioneers in the pet tech industry. Our debut product, Furbo - the world's first AIoT treat-tossing dog camera, is the #1 bestseller on Amazon in 11 countries including the US, UK and JP and have millions of users in 113 countries. In 2019, we launched an AI powered subscription service, the Furbo Dog Nanny which sends smart alerts to our users to notify them to check on the safety of their dogs when they are home alone. Since the launch of Furbo Dog Nanny, we have saved hundreds of dogs' lives and are continuing to innovate and develop new features with our state of the art technology. The learning curve is steep. But the work is exhilarating. Tomofun is on the cusp of a pet-tech boom and we’re looking for smart, innovative thinkers who aspire to incredible things.

【 Perks】

• The rare opportunity to work with an international team from Taiwan HQ and make an impact on a global scale
• Join a group of talents who have passion to change pet parents and pet's lives through technology
• The freedom to voice yourself in an open, trusting and transparent working environment
• Quarterly all hands meetings to update entire organization on company goals, strategic directions and the opportunity to openly ask questions/give feedback 
• Bring your fur babies to work in a pet-friendly office space designed to make your pet feel relaxed and comfortable 
• Join our volunteer program. We are passionate about giving back to society.
• A LOT of free snacks and drinks for humans and furkids!
• Comfortable and creative office with kitchen, sofa, and quiet areas. Everyone can find their ideal place to work!
• Afternoon tea time twice a month and monthly birthday parties. We celebrate all the happy moments together.

【 Benefits 】

• Competitive salary and generous relocation package to ensure you can enjoy high quality of life in Taiwan
• Internal training workshop and external training subsidy for you to expand your skill set and continuously learn and grow 
• Company trip and employee outing program. We work hard and play hard!
• 2 free Furbos for each full-time team member
• Yearly health checkup subsidy for your pets
• Medical insurance and free yearly health checkup
• Flexible working hours and work-from-home when needed
• Unlimited vacation policy; work hard and take time off when you need it

【 Who you are 】

• Bachelor's degree in UX, Human Factors, Graphics Design or related field.
• Minimum of 5 years of hands-on interactive designs and user experience with 2 years of managing a UI/UX team.
• Experience in designing user interfaces in our mobile app and web-based marketing design contents.
• Innovative in problem-solving, open-minded to solution feedback, highly adaptive to design iteration methods and able to make informed design decisions that would maximize customer values.
• Strong leadership skills including the ability to align resources to business needs, inspire, develop and coach team members.
• Strong visual sensibilities and able to communicate designs effectively through graphics.
• Excellent communication, and interpersonal skills in both English and Mandarin
• A dog parent is a big plus as you naturally have strong empathy towards our customers!

歡迎愛寵物的你，一起加入Tomofun！

【基本配備不缺少】
?員工配股
?年終獎金、三節禮金/禮品
?員工旅遊
?員工免費團體保險
?年度健康檢查

【不說不知道、知道嚇一跳】
?年度休假天數無上限
?彈性上下班
?每天都歡迎你帶寵物上班！
?豐富多元的內外部工作坊
?無限量供應零食、飲料！
?年度寵物健檢補助
?扁平組織、全員參與決策的新創環境