PURPOSE and SCOPE OF THE JOB
Greenpeace East Asia (GPEA) is a leading environmental campaigning organization, working with supporters in East Asia and globally to tackle the most crucial environmental crises affecting the region and the world. The effectiveness of Greenpeace is in its ability to work to engage supporters with key environmental battles, inspiring them to take actions to make the world more sustainable.
As part of the Fundraising & Engagement (FR&E) department, the role of Systems Project Manager - Salesforce Developer is responsible for the development and delivery of key data and engagement systems projects that underpin and support the organization's ambitious supporter engagement and digital transformation plans.
The primary focus of this role will be on leading and managing Salesforce and Marketing Cloud development projects. There will also be other technology projects including (but not limited to) the enterprise data warehouse, reporting and analytics platform, Wordpress website etc.
This role will continuously identify system development needs that will add business value and improve cost and operational efficiency. This role will ensure the successful implementation and delivery of systems projects on budget and schedule.
RESPONSIBILITIES
Conceptual tasks, Strategy development and Project management:
● Develop business cases for seeking project funding, and project documentation such as project plans, scoping documents, etc.
● Manage stakeholders and facilitate consultations with clear objectives and outcomes.
● Identify and analyse the business requirements and system development needs that align with the digital transformation goals and organisational strategy.
Implementation:
● Ensure projects are delivered successfully according to business/user requirement, schedule and budget.
● Plan and manage resource requirements for each project.
● Lead and manage system development and deployment with other colleagues and technical vendors / developers.
● Develop and manage User Acceptance Testing.
● Produce comprehensive documentation, guides and process maps etc.
Support/Coaching/Leadership:
● Lead relevant regional project teams.
● Support and coach end users in the use of systems and tools.
● Facilitate user training as required.
● Strengthen the system/data/business knowledge and project management capability of the organisation.
Compliance and Administration:
● Ensure systems are developed according to industry best practice and standards.
● Measure and report on key performance indicators and benefits for the projects.
● Prepare commercial agreement and purchase order.
● Submit and track invoices.
SKILL & EXPERTISE REQUIRED
● Proven track record in successfully managing and delivering complex technology projects as a practitioner for at least 2 years or more.
● Qualification, knowledge and experience in Project Management such as Agile Project Management, PRINCE2, etc.
● Expert developer knowledge and/or experience in Salesforce Customer Relationship Management (CRM) systems and/or Marketing Cloud System. Certification would be highly regarded. (Declarative development skills such as Lightning App Builder, Flow Builder, Process Builder, Experience Builder and Report Builder)
● Proficiency in Salesforce programming development skills including APEX, Salesforce Object Query Language (SOQL) / Salesforce Object Search Language (SOSL), Lightning Web Components, VisualForce, API programming and Javascript.
● Knowledge in Software Development Lifecycle (SDLC).
● Fluency in written and spoken English.
● Knowledge and/or experience in business administration, including contractual skills to organize contractors and technical vendors
● Knowledge and/or experience in managing enterprise data warehouse and reporting system projects would be an advantage
● Knowledge and/or experience in producing technical documentation
綠色和平為延攬具有領域專業且高潛力人才，提供貼近員工需求的福利措施。台灣地區，提供的福利包含：
■ 休假制度
．優於法規的特休制度：15天/年
．全薪病假： 2天/月
．服務滿7年，可另享特別休假日
．其他法定休假
■ 人性化制度
．彈性工作時間
．遠端工作福利 (視職務工作內容調整)
．加班可選擇補休或加班費
■ 教育訓練
．多元的員工發展及訓練
．不定期舉辦領導力、溝通力等多元能力工作坊及課程
．內部員工自主分享活動
■ 保險及健康管理：
．依法辦理勞保、健保及勞退
．團體保險
．EAP 員工協助方案
．年度健康檢查
．臨場健康服務，護理師提供定期駐點服務
■ 其他項目：
．不定期舉辦聚餐及辦公室同樂活動
．年度尾牙
．生育婚慶紅包
如果您熱愛大自然並對全球環境議題有熱忱
如果您對國際事務、非政府/非營利治理有興趣
如果您熱於突破挑戰及解決問題，並能自我激勵
如果您喜歡跨文化工作團隊及扁平化組織溝通模式
歡迎專業的您加入Greenpeace 綠色和平
