1. Ensure our customers are always in focus and strive to make them smile. I meet and serve our customers showing empathy and care. I am willing to listen and support them with an attitude based on the IKEA values.
2.Take immediate action to meet the needs of customers and give input on how to continuously improve the meeting with them. I encourage my colleagues to do the same.
3.Have an overview of the store business plan and IKEA Food action plans, and I contribute to my area's action plan by supporting my manager in implementing it with the team.
4.Secure an irresistible food offer by ensuring an attractive presentation and communication of the range.
5.Know my top-selling products and 3 Aces and 1 King, and I ensure they are available and clearly communicated and displayed at all times.
6.Work with my manager to ensure all the co-workers in my area understand the IKEA Concept and key guidelines, as well as how these have an impact on their specific roles.
7.Lead by example and support and coach my colleagues on the job so they can meet the needs of our customers and grow professionally.
8.Report any food incident, or potential incident, through CASY and inform my manager. I contribute to creating a “safety first” culture where co-workers are encouraged to raise and discuss concerns and solutions.
1. More than 3 years with restaurant Business managerial experience.
2. Must be qualified for Food-service Health Exam
3. Business operation, People Management, Leadership Styles, Influencing styles, Learning Styles.
4. Be willing to share knowledge and learning.
5. Good English skills in reading, witting and speaking.
6. Expertise：Strong interest in home furnishing, Trends and developments in retail and food market, Food & Beverage management, regulations concerning hygiene ( HACCP ), social hygiene, sales experience, trends and developments in production/presentation techniques.
|發展與教育訓練|我們重視員工發展。為確保能夠持續成功及擴展，我們必須讓員工得到所需的支持，協助其發揮最佳表現。
|工作與生活的彈性| 運用自有的家具家飾，打造具彈性、舒適、多元的工作環境。
