【What will you do?】
• Provide an excellent customer assistance through high quality communication and interactions.
• Assist customers with issues related to all Kdan products and services.
• Effectively utilize a variety of on-line and off-line channels to respond to clients and help resolve both technical and non-technical issues.
• Engage potential customers by answering product and service questions. (B2B/Business partnership/E-commerce/Volume purchases)
• Prepare product or service reports by collecting and analyzing customer intelligence.
【Who are we looking for?】
• Understands customer satisfaction
• Bachelor’s degree from an accredited four-year institution.
• Working knowledge of at least two of the following operating systems: Windows, Mac, Android, iOS.
• Good English reading, writing, and speaking skills are a must.
• Possess good communication and interpersonal skills.
• Experience in customer relationship management or customer support is a plus.
• Bachelor’s degree in Business, Communications, Journalism from an accredited four-year institution.
• Strong understanding of the current mobile technology market, including the mobile applications industry and its relevant market trend.
•Previous working experience as a sales representative that involves international trade is a plus.
• Possess some type of English proficiency test results.
• Familiar with Microsoft Office Suite, particularly Excel.
Come and join us!
< 凱鈿福利 2.0 > 除了基本三節獎金、優質健康檢查外，凱鈿擁有七大不可思議！
☞ 於法定特休制度，加入凱鈿立享一年額外多7天的 Kdan VIP 專屬假
☞ 不定期 Teambuilding 活動，戶外踏青、電影包場、保齡球 PK，帶你追趕跑跳碰
☞ 我們有被設計耽誤的 Bartender、被程式耽誤的歌手，還有更多有趣的人等你來認識！
勇於嘗試、不怕犯錯的 Quick Learner 是凱鈿人的DNA
我們憑著：「熱情、溝通、凝聚力」行使著 Make Innovation Happen 的使命，要在世界這個舞台站穩腳步 快加入我們成為令人驕傲的凱鈿人！Be Awesome Today！
< Kdan Benefits and Perks 2.0 > Despite the basic bonus for three festivals and high-quality health check, there are also seven mysteries in Kdan!
☞ Besides the annual leave established by the government, you can also enjoy a bonus 7-day Kdan VIP holiday per year.
☞ Flexible work time arrangement, you will decide your own work time!
☞ There are always unlimited snacks and drinks for you to accelerate your brain. No worries, there are also stationary bikes if you want to burn a couple calories during the day.
☞ Occasional team building events, outdoor activities, movie reservations, bowling events, we make sure to let you have fun while you’re here.
☞ Provide learning packages for you to upgrade yourself!
☞ Open and cozy workspace, anywhere in the office can be your desk.
☞ We have a bartender held up by the design team, a singer held up by the programming team, and many more interesting individuals for you to know!
However, we hope what really attracts you to join Kdan are:
✔︎ The ability to challenge your potential
There is always a stage in Kdan for you to show your ability, creativity, and explosiveness
✔︎ International opportunities
There are always opportunities to learn and cooperate with talents from different countries and cultural backgrounds, not even mentioning multi-language communication is part of Kdan’s daily life.
✔︎ Team culture
In Kdan, we have senior entrepreneurs, as well as the talents from all kinds of top scholastic programs around the world. Through parallel communication, transparent frames, we learn from each other, hoping to elicit more creativity, building diversified smart services that can change over 200 million people’s mobile life.
A quick learner who is not afraid to try or make mistake is built in Kdaner’s DNA
With “passion, communication, and cohesion”, we execute the mission of “Make Innovation Happen” to stabilize our step on the stage of the world Join us now to become one of our proudest Kdan members! Be Awesome Today!
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