We are looking for a Account Success Executive to yield performances on existing accounts in Food & Beverage vertical. You’ll be responsible for driving performance metrics such as bookings, revenue, CVR and margin.
What You’ll Do：
Acquire or manage assigned accounts for long term relationship and yield optimization purpose.
Plan, coordinate and execute account optimization plans includes campaign coordinations , partner on-site land promotions and other initiatives.
Develop a trusted advisor relationship with key accounts, partners’ stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to partner needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Assist in activity listing maintenance and effort to provide most updated information reflected on the activity page.
Perform analysis work for the accounts and managing area to identify key growth initiatives and participate in various marketing initiatives that fits partners’ requirement and business needs.
Liaise between the customer and internal teams, providing feedback and address issues to internal teams for optimization purposes.
Be part of an exciting team defining and refining the brand’s positioning and tone in Thailand.
What You’ll Need：
3+ years of experience with proven account management or other relevant experience
Bachelor's Degree in appropriate field of study or equivalent work experience
Demonstrated ability to communicate, present and influence credibly and effectively
Experience in delivering partner-focused solutions based on partner needs
Proven ability to manage multiple projects at a time while paying strict attention to detail
Excellent listening, negotiation and presentation skills
Excellent verbal and written communications skills
Excellent time and project management skills. You're always looking to improve inefficient processes
Self-motivated and able to thrive in a results-driven environment
Possess strong “can-do” attitude
Natural relationship builder with integrity, reliability and maturity
Ability to prioritize among competing tasks
Critical thinking and problem solving skills
Understanding of website development, marketing, measurement and analytics, content management, digital marketing and internet technology is a plus
Keen attention to detail and adherence to deadlines
Resilient, performance-driven individual, able to deal with pressure and change
Good command of English, both verbal and written communication.
A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required
Globally-minded and comfortable working with people from different cultural backgrounds and in different time zones
What You’ll Get
An environment that values honesty, transparency and respect with awesome co-workers across Asia.
The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future.
