In this role, you will be the voice of MotionElements and is responsible for communicating with the contributors / sellers in our Marketplace, whom we affectionately call as “Artists”.
Working with our global team from Singapore, Korea, Taiwan and Japan, you will be responsible for providing superior service and creating memorable and amazing experiences with our Artists.
Responsibilities:
Actively manage the happiness of our Artists
Send edms/messages to those who have opted in for edms/messages.
Respond to and resolve inbound Artists issues via emails
Evangelize MotionElements and have fun!
What we’re looking for:
•BS/MS degree
•Good writing and communication skills in English
•2+ years experience in Customer Service or Account Management role
•Startup DNA: A quick learner and fast on their feet, highly collaborative, always interested in learning
•Strong relationship building skills and a clear communicator
•Effective problem-solving skills
•Familiar with cloud services, e.g. Zendesk, Google Drive
Bonus (but not required):
•Passion for Videos
•Writing and communication skills in Japanese or Korean
我們是新加坡影音新創平台MotionElements,透過免版稅授權結合A.I.人工智慧科技,提供全球的企業用戶最便捷且安心的影片素材與各式SaaS服務。
如果你也喜歡影音並且想要參與全球的成長經營,MotionElements非常適合你!我們的客戶來自世界各地,合作的創作者散布於全球超過70個國家,其中包括美國、歐洲、韓國、日本和其他亞洲國家。
全公司標準配備 Macbook 電腦
美式風格管理,沒有多餘的會議
請輸入註冊用 email,我們將寄重新修改密碼的連結給你
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或寫信給 YOURATOR 客服小幫手
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註冊 Yourator 後您將可以應徵職缺、查詢應徵紀錄與寄送給公司的客製化訊息!
註冊 Yourator 會員後您將收到會員電子報,接收新創媒合會、分享會等活動資訊與閱讀會員限定文章!
在登入後您將可以看到每份工作的相關職缺,讓你找到更多適合你的職缺!
Yourator 團隊將持續開發新功能, 帶給會員更豐富的求職體驗!