工作內容

Mozilla Taipei team is seeking a User Experience Researcher with a passion for uncovering user needs using primarily survey techniques 

We are ultimately seeking a researcher who is empathetic toward and truly interested in people. You should have the skills to design and execute surveys and be familiar with statistical methods to understand users' experiences, motivations and further to help make decisions. Also, be passionate about representing users' perspectives to others.

This position will be based in the Taipei office.

As a User Experience Researcher at Mozilla, you will…

  • Create high-quality surveys with precise expression and appropriate format to help collect high-quality data. 
  • Apply relevant quantitative and statistical methods to analyze survey data to interpret data insight.
  • Generate and present actionable insights to help the team polish the product and explore more opportunities in a clear, concise, and compelling way.
  • Conduct usability testing independently (e.g write testing script, collect and analyze testing data) 
  • Work with UX designers, and product managers to understand user needs and define research problems.

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe open and free is better than closed and controlled. Join us to work on products that promote choice and transparency and give people more control over their lives online.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

條件要求

 Professional Profile

  • Advanced degree, or equivalent experience, in information science, design, human-computer interaction, cognitive science, statistics, experimental psychology, anthropology, or related field.
  • 3 years of work experience in quantitative and qualitative user research.
  • A strong understanding of the strengths and shortcomings of survey methodology
  • Advanced in quantitative and statistical methods.
  • Able to generate actionable suggestions.
  • Fluent written and verbal communication skills in both English & Mandarin.
  • Experience in digital product development is a plus.

遠端型態

部分遠端面試
部分遠端工作

公司福利

只要你是 Firefox,或任何 Mozilla 產品的使用者,你就是 Mozilla 全球社群的一份子,因為你也在幫我們一同打造網路更美好的未來。若你懷抱著一份對網路的熱情,想要改變些什麼,歡迎加入我們的行列。

Mozilla Taiwan提供正職人員完善的休假制度與愉快的辦公環境。
[休假福利]
• 優於勞基法特休假
• 有薪病假
• 生日假
• 產假
• 育嬰假

[愉快辦公]
• 部門活動
• 部門聚餐
• 家庭日
• 每日提供免費特色午餐
• 每日下午茶
• 飲料、點心無限量供應
• 專業/英文進修補助
• 個人成長/興趣課程補助

[身心健康]
• 年度健康檢查
• 自費醫療方案補助
• 運動健身補助

[勞基保障]
• 享勞保、健保、勞退
• 員工及眷屬團體保險

[員工福利津貼]
• 三節禮金
• 結婚/彌月禮金
• 直系親屬喪葬慰問金
• 自選式福利

薪資範圍

面議(經常性薪資達4萬元)

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