Japan Tour Specialist 日本線線控 (台湾では日本人もOK)

【你的主要職責】  

• 行程管理：統籌旅遊行程細節，包含交通、住宿、景點與活動安排。
• 內外協調：與導遊、供應商、旅客保持高效溝通，解決問題。 
• 成本與預算控管：精準掌握行程成本，確保團隊效益最大化。
• 行程文件處理：製作與確認相關文件，如團體行程表與旅遊資訊。
• 旅遊服務優化：分析過往出團經驗，持續改進作業流程與服務品質。 

【該職務會遇到的挑戰】

• 穩定性高，會與導遊/司機/旅客大量溝通和協調
• 危機處理 (客訴/旅客受傷/旅客迷路)
• 靈活變通，邏輯反應靈敏

【必要條件】
．日語精通，台湾では日本人もOK
．中文可正常溝通、英語中等
・熟悉東京和周邊地區

【加分條件】
．具旅行社經驗佳

Main Responsibilities

• Itinerary Management: Coordinate all travel details, including transportation, accommodation, attractions, and activity arrangements.
• Internal & External Coordination: Communicate efficiently with guides, suppliers, and travelers to ensure smooth operations and resolve issues.
• Cost & Budget Control: Monitor itinerary costs accurately to maximize operational efficiency and profitability.
• Travel Documentation: Prepare and confirm travel-related documents such as itineraries and traveler information.
• Service Optimization: Analyze past tour operations and continuously improve workflows and service quality.

Challenges of the Role

• High level of stability required, with frequent communication and coordination with guides, drivers, and travelers.
• Crisis management (complaints, traveler injuries, lost travelers, etc.).
• Requires flexibility, quick thinking, and strong logical problem-solving skills.

Requirements

• Fluent in Japanese (Japanese nationals based in Taiwan are welcome).
• Able to communicate in Chinese; intermediate English proficiency.
• Familiar with Tokyo and surrounding areas.

Preferred Qualifications

• Prior experience in a travel agency is a plus.

• Proficient in Japanese (Japanese nationals living in Taiwan are welcome)
• Able to communicate in Chinese; intermediate or above level in English
• Familiar with Tokyo and surrounding areas

我們提供的福利與支持

• 彈性工作模式：績效達標半年後可以部分遠端辦公，工作生活更平衡。
• 多元成長機會：參與創新旅遊服務開發，學習不設限。
• 品牌價值共鳴：成為 MyProGuide 的品牌大使，推廣深度文化旅行。
• 友善工作環境：年輕且多元的團隊文化，讓你每天都充滿動力！