Job Description

About the role

As our Account Manager, you will play a vital role as a strategic business partner for our F&B business owner clients, with a strong focus on driving revenue growth for both our clients and the company. This position is highly collaborative, and you will report directly to the Assistant Country Manager.

What you’ll do

  • Strategise and manage a portfolio of merchants with the objective to grow overall revenue through increasing the usage of existing products and upselling of new products
  • Establish close relationships with merchants to gain an insightful understanding of their business
  • Engage and consult merchants periodically to conduct performance/business reviews to provide insights and recommendations to grow their revenue
  • Market and cross-sell company's new products/services of our new business verticals, as well as improve new product adoption
  • Protect revenue lost by reducing churn, and grow new revenue by getting key merchants onboard with our marketing campaigns and/or other company-wide initiatives;
  • Assist key merchants in day-to-day operational queries
  • Periodically review engagement strategies, keep abreast of internal product offerings and knowledge as well as those of competitors

Requirement

Who we’re looking for

  • A Degree holder in business or related fields
  • 3 years of experience in roles related to strategic account management, business development or customer success, preferably within the Tech/eCommerce industry and in a fast-paced setting
  • Demonstrate a solid grasp of the F&B landscape and technology in Taiwan exposure to F&B industry is a plus
  • Possess a robust business acumen, capable of serving as a valued business partner to clients and driving their growth through Oddle's solutions
  • Excellent communication and relationship building skills
  • Display strong analytical thinking skills, enabling the analysis of business insights and identification of growth opportunities
  • Embrace a merchant-centric mindset, consistently going above and beyond to impact our merchants' businesses and the F&B industry
  • Take pride in your work and demonstrate a strong sense of ownership
  • Able to manage multiple stakeholders effectively and thrive in a collaborative team environment
  • An entrepreneurial spirit who is self-started, resourceful, able to drive actions and inspire people around them
  • Have the eligibility to work in Taiwan without the need for visa sponsorship

If you are driven and looking for tremendous growth opportunities and want to grow with us, we would love to speak with you soon! Send us your application and we'll get back to you in a few days.

Benifit

Benifit

勞保、健保、特別休假、勞退、婚假

Benifit

 -Oddle跨足新加坡、台灣、馬來西亞、香港等地的餐飲市場,你可以學習 & 理解不同語言及文化,更能了解不同國家產業的發展,像是餐飲業、數位轉型、新創事業等
- 優渥的薪資制度
- 培養你的味蕾:每週一次公司補助的平台美食品嚐 (有時也可以吃到米其林餐廳喔!)
- 比勞基法更多的特休:辛苦工作之餘,放鬆也是必要的~

你如果準備好跟我們一起踏入這一塊新興領域,歡迎與我們聯繫!

Salary Range

NT$ 38,000 - 50,000 (Monthly)