Positive Grid is a fast-growing music technology company transforming how people create and experience music. As we move toward an AI-first way of working, our HR team plays a critical role in enabling scalable, efficient, and data-driven operations.
We are looking for a hands-on Senior HR Specialist to serve as a core executor of People Operations, ensuring smooth day-to-day HR operations while continuously improving processes through automation and AI tools.
Role Overview
In this role, you will independently manage end-to-end HR operations, including employee lifecycle management, compensation & benefits, employee relations, and HR systems.
You are expected to operate with minimal supervision, make sound judgments, and ensure operational accuracy and efficiency. You should also be proactive in exploring and applying AI tools to streamline workflows, improve data handling, and enhance overall HR effectiveness.
【Typical Accountabilities】
People Operations (Core)
-Independently manage the full employee lifecycle, including onboarding, internal transfers, offboarding, and contract administration
-Maintain and optimize HRIS data accuracy, ensuring real-time updates of employee records
-Administer monthly attendance processes, including leave, overtime, and time tracking
-Develop, maintain, and continuously improve HR SOPs to enhance operational efficiency
Compensation & Benefits (C&B)
-Execute monthly payroll processes in collaboration with the Finance team to ensure accurate and timely payments
-Support annual salary reviews, bonus calculations, and related compensation processes
-Conduct market salary benchmarking and data analysis to ensure competitive compensation structures
-Manage and optimize employee benefits programs in compliance with regulations and employee needs
Employee Relations & Compliance
-Handle employee relations matters and provide policy guidance and support
-Ensure HR policies and procedures comply with Taiwan labor laws and regulations
-Assist in handling labor disputes and employee complaints, including preparing reports when necessary
Recruitment Support
-Support recruitment activities based on team needs, including job posting, resume screening, interview coordination, and offer processing
-Assist in onboarding processes to ensure a smooth and positive new hire experience
AI & Process Optimization
-Proactively explore and implement AI tools to improve HR efficiency (e.g., automation, document processing, data analysis)
-Participate in HR digital transformation and process optimization initiatives
【Essential】
-5+ years of hands-on experience in warehouse management, 3PL operations, logistics operations, or global freight coordination.
Experience in electronics, consumer hardware, or physical product industries is preferred.
-Strong knowledge of warehouse operations, inventory control, cycle count, RMA, and fulfillment processes.
-Familiarity with international freight, Incoterms, customs documents, and sea/air/courier shipment coordination.
-ERP system experience.
-Experience using AI tools, automation tools, RPA, or workflow automation in real work scenarios is a strong plus.
-Willingness to learn and use AI agents as part of daily operations and process improvement.
-Strong attention to detail, problem-solving ability, and ownership mindset.
-Good communication skills for working with external logistics partners and internal cross-functional teams.
-Professional English communication skills, especially for written communication with international vendors and 3PL partners.
【Desirable】
-Experience managing U.S. market 3PL fulfillment operations.
-Experience improving logistics processes through automation, data dashboards, AI tools, or structured workflow design.
-Ability to quantify process improvement results, such as time saved, cost reduction, error rate improvement, or productivity gains.
-Experience working in a fast-paced global operations environment.
1. 薪酬與獎金
- 年薪14個月，給你滿滿保障
- 三節獎金或禮品，一起度過美好節日
2. 健康與休閒
- 舒適的吧台空間，可以隨時放鬆、休息
- 天天補滿的零食櫃和各式飲料、咖啡，讓你能量滿滿
- 提供員工按摩服務，消除身體疲勞
3. 辦公器材
- 公司提供MAC筆電和螢幕等設備，讓你工作更流暢
4. 公司活動
- 年度盛會如春酒和年末聚餐，讓我們一起狂歡
- 不定期的福委活動，跟同事一起玩遊戲拿獎金
5. 假期與休假
- 12天不扣薪病假，讓你安心休養不用擔心
- 7天家庭照顧假，給你更多時間陪伴心愛家人
- 1天自我放逐假，讓你遠離公事不被打擾
6. 生活支持
- 結婚禮金3600元，為你的幸福加碼
- 生育祝賀金3600元，陪你迎接家庭新成員的到來
- 每月為兩歲以下孩童提供育兒津貼1000元，溫暖你的小家庭
7. 交通補助
- 每月停車費補助2000元，平時通勤更輕鬆
8.進修補助
- 每年度補助3000元，讓你提升職涯專業能力
9. 團隊建設
- 每月補助部門聚餐費用600元，促進團隊合作、增進彼此感情
10. 身心理健康支持
- 專業診所定期在公司開設健康講座，建立完善的臨場健康服務
- 職護每週、職醫每季一次到公司提供個人化醫療建議，讓你輕鬆諮詢、省去奔波煩惱
- 每年度免費提供員工優質健檢方案及補助，檢測涵蓋項目優於法規規定，一起關心你的健康
11. 工作靈活性
- 員工可根據需求申請遠端工作、自由選擇工作地點
- 每天擁有彈性上下班時間，使工作生活更平衡
這套全面的福利計畫旨在全方位支持員工的發展，涵蓋健康、家庭和個人成長，充分體現了我們對員工福祉的重視及承諾。
