Proximity Engineer (Retail IT Operation Support)

SUMMARY

This position expects service provision assistance to office, warehouse, store operations with services and facilities managing by the user at stated service levels.

DUTIES AND RESPONSIBILITIES

• Maintains effective communication with the office users, customer IT team, retail operation team and store team
• Works with respective internal technologies teams and functions to ensure high quality of services and facilities rendering to retail operations
• Works with vendors, outsourcers and contractors to provide services of (but not limited to):

• Helpdesk
• Request
• Store projects

• IT devices deployment as required by end customer.
• Maintains IT hardware & software inventory and life cycle.
• Other duties as assigned.
• Working Hours: 9:00AM - 18:00PM, Monday to Friday

Requirements:

• Higher diploma in IT (or computing related discipline) or above
• 1~2 years experiences in IT support with luxury retail preferred
• Sound knowledge and working experience in supporting retail operations in luxury industry
• Customer centric and aims to deliver exceed expectation
• Excellent analytical and problem-solving skills
• Able to work independently with minimum supervision
• Good communication skill in both spoken and written English
• 1 year contract renewable (we are looking for long term employment relationship)

- 台灣國定假日、休六日

- 加班費或補休制度

- 績效獎金

- 外商客戶合作經驗

We offer excellent career opportunities, attractive remuneration package and fringe benefits including banking holiday, various types of leave, & discretionary bonus . If you have the desire to join us, please send us your resume immediately with your present & expected salary by clicking “Apply Now”.

(The information provided will be used for employment related purpose only. All information of unsuccessful applicants will be destroyed within six months)