Product Manager

ShopBack Team Building


Build the Smarter Way to Shop!
ShopBack, the #1 rewards and discovery platform in Asia-Pacific, enables shoppers across the region to shop "The Smarter Way”. It is a one-stop rewards and discovery platform for users to earn cashback, while delivering performance-based marketing to merchants. First launched in Singapore in 2014, ShopBack has since expanded its reach to Malaysia, Indonesia, the Philippines, Thailand, Taiwan,  Australia, and more recently, Vietnam and Korea. In Singapore, the company has also extended its service offering with ShopBack GO, an app-based rewards platform for in-store shopping, dining, and entertainment. We are a passionate team that wants to drive innovation and build a product that we love and are all proud of!
ShopBack partners with over 4,000 merchants including Taobao, Expedia, Shopee, ZALORA to reward its users with cashback across a wide range of categories including general merchandise, travel bookings, fashion, health and beauty, groceries, and food delivery. To date, US$100m in cashback has been awarded to our over 20 million users.
We have global ambitions and are up against international incumbents in a rapidly emerging field! We are expanding our existing team and are looking for passionate talent across APAC to be part of this exciting journey. If you are inspired to take up new challenges and leave a mark on the e-commerce landscape, then come and be part of our growing ShopBack Family!

We are seeking a Product Manager/ Sr. Product Manager to join our fast-growing team as we continue to expand into new markets and launch new and innovative product lines.


ShopBack has a number of product groups. For this role, you will join the product group that is responsible for growing customer loyalty towards ShopBack’s product features. 

Based out of our Taipei office, you will -

  • Drive the overall product vision, strategy, and requirements that will fuel user growth and product evolutions
  • Define product strategies and manage product roadmap, setting of and continuously managing the right expectations with all relevant stakeholders
  • Work closely with product managers, engineers, QA, UX designers, and other partner stakeholders to create amazing products
  • Define product success metrics and analyzing product performance by driving the product agenda and planning with Engineering, Design, and other cross-functional teams to deliver!
  • Take strong ownership of your domains, lead cross-functional teams with positive influence, and most importantly, take charge of projects by being grounded and hands-on with your fellow teammates.

The ideal candidate needs to be technically strong and possess a strong balance between business and user experience. A bonus if the candidate has successfully shipped well-designed scalable B2C web applications across markets.



  • 4 years of Product Management experience
  • BA/BS in a technical discipline and Computer Science or related majors.
  • Excellent analytical, problem-solving, organizing, strong communication, and interpersonal skills.
  • Experience with UI/UX design and usability
  • Experience gathering business requirements and turning them into detailed technical requirements
  • Be able to work across teams to drive the implementation of new features as well as resolve operational issues
  • Demonstrated capacity for developing and understanding strategy with a strong aptitude for determining the optimal way to position products in the market.
  • Ability to thrive under pressure and function effectively in a fast-paced environment, strong leadership skill,s and ability to multitask.
  • Self-driven, independent with a commitment to excellence
  • Fluent in professional English

[Bonus Requirements]

  • Experience or working knowledge of Natural Language Processing.
  • Experience in SEO, growth, product/brand marketing, public relations, or analytics.


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