該職缺目前已經停止招募。

工作內容

❖ 訂單、出貨單準備與整理,出貨事宜管理 ❖ 顧客服務、客服電話接聽、各社群平台與電子郵件之顧客問題回覆 ❖ 客戶商品諮詢、出貨、退貨、換貨、帳務等相關服務 ❖ 須充分了解商品特色和品牌理念,以回答客戶問題、推薦適合商品 ❖ 協助專案人員處理銷售業務相關之作業 -----English Description----- We are looking for a fresh addition to our project management team and boost our capacity. The vision is for you to grow with the company, and to assume more responsibility as the team grows.
We are hiring an E-Commerce Project Manager Assistant for:
❖ Managing our website and all online retail channels: Each platform is unique and targeting different type of customer. You will be responsible to manage all the selling cycle. From creating a product listing to the final product sell. Updating product description, inventory, and product information. ❖Provide customer support: You will be responsible to understand each of our products and educating the customer when needed. You will also need to take care of customer feedback & complaints, and solve them. ❖Arrange the orders of the day. ❖Growing with us and seeking for opportunities in leadership roles

條件要求

【期待你具備的條件】 ❖ 2年以上工作經驗 ❖ 有電商工作經驗者尤佳,歡迎對運動營養產業具高度興趣者,相信每天上班都是樂趣! ❖ 積極熱心為顧客服務 ❖ 有責任感,做事細心,重點是肯學習! ❖ 態度決定你的高度!具備積極學期的態度 ❖ 基礎電腦文書使用(如EXCEL) ❖ 動作準確俐落有效率,能扎實做好每一個檢核項目 ❖ 重視團隊溝通 ❖ 懂得變通、舉一反三,主動積極處理顧客需求 ❖ 能夠進行獨立作業和有效率的執行, 確保自己產出的品質和產能 ❖ 具有高抗壓性,對事情能快速反應、謹慎處理 ❖ 良好的中文與基本英文能力 【Who we are looking for】
Mandarin Native Speaker and Basic English Conversation Skills
In the office, we mostly speak Chinese and 95% of our customers are Taiwanese. However, we do have 5% of English speaker customers and we also prefer to have meetings in English.
You pay attention to details
You can organize your ideas before executing and create a to-do list for your daily activities.
You naturally find ways to improve your workflow
You are curious about new technology to be more productive at work.
You are good at customer service
You know how to deal with customers and guide them to complete an orders, or upsell a product.
You like to be organized
Organization is a big part of project management, so this should come naturally to you.
You are a problem solver and Honest
You don't stop when you find a problem, instead you focus on how to solve it and move on to your next task.
You are proactive and want to take responsibility
We want you to grow with us and the company, so we need to bring you 100% into the company.
Time Management Oriented
Time is a value asset. You need to be able to do things without wasting time.
You are a learner
Learning is a habit and a skill. You understand the importance of investing your time in learning new skills to improve your overall capacity.
You like to communicate and be part of a team
We are a team and we support each other. We want you to be part of this team and help us to grow together.

公司福利

  1. 個人成長教育補助金。時時刻刻都要學習與成長。
    Self-education scholarship. Always learning and improving.
  2. 健康奶昔、高蛋白飲料、蛋白棒...數不清的美味零食吃到飽。
    All you can eat on our snack bar. Smoothies, protein shakes, protein bars, and more.
  3. 全天候的手沖烘焙咖啡等你一起來享用。如果你想要獲得更多能量與專注力,我們也有提供防彈咖啡 (Bulletproof Coffee)。
    Hand pour fresh roasted Coffee, ready to be served at any time of the day.
    We also have Bulletproof Coffee for those who like to get an extra boost in energy and focus.
  4. 不可缺少的年終獎金。
    End year bonus
  5. 福利基本款不會少的三節禮金。
    3 Special Bonuses
  6. 推薦優秀人才獎金。
    Talent Recommendation Rewards
  7. 基本的勞保、健保、退休金提撥。
    Employee National Insurance and pension.
  8. 員工購物優惠!享折扣,大大滿足
    Employee discount for our products in store.
  9. 沒有任何官僚文化,每一位員工的聲音都一樣重要。扁平的組織,彼此可以輕鬆談話。
    No Bureaucracy. Flat organization with open communication.
  10. 全新又明亮的風水寶地,自然光從大片落地窗照進辦公室,神清氣爽好氣氛。
    New and Bright Feng Shui Style Office. Huge windows and plenty of natural light. Good Energy and Good Vibes.
  11. 開放式的辦公空間,有超大桌子的舒服的椅子。精心設計的桌子把所有惱人的電線藏起來,雙腳再也不會跟電線打架。
    Open style environment with huges tables and comfortable chairs. Tables were specially designed to hide all cables. No more cables running through your feet.
  12. 每年不定期辦各種活動,像是玩VR、聖誕火雞大餐、交換禮物。
    Multiple company activities throughout the year. For example, annual Christmas Dinner party with gift exchange activity.
  13. 中英文交流環境,想讓英文進步?這裡可以幫你一把。
    English and Chinese speaking environment.

薪資範圍

NT$ 28,000 - 32,000 (月薪)