User Service Analyst 使用者服務分析師 (客服)

TaskUs_office

工作內容

At TaskUs, we all work hard but we don’t forget to have fun. This particular User Service Analyst requires highly skilled and versatile leaders. It demands players who want to provide stellar customer support. It calls for talented individuals who have mastery of Chinese Mandarin and English, who are independent thinkers, and who are passionate about customer service!

You will be joining a newly built team, and report directly to a Team Leader and Operations Manager who will roll up their sleeves and jump in the trenches alongside you. Work on a rotating shift in our office in Taipei City Taiwan, and be a part of the most exciting, non-traditional, #RidiculouslyGood company in the world.

職位內容:
.提供正確即時的科技文字服務至客戶平台
.提供資訊、解決客戶問題

FRESH GRADS WELCOME!!
We provide One-month Intensive English training to all non-experienced.

條件要求

- Must be willing to work on cyclical schedule
- Experience on phone, email and live chat support preferred but not required.
- Experience in Customer Service, Sales, Billing, Collections and Technical Support preferred but not required.
- Has strong Chinese Mandarin verbal and written communication and comprehension skills.
- Flexible and has the ability to quickly adjust to frequent process and information changes.
- Proficiency in English.

公司福利

員工康樂時間 Happy Hours
免費運動課 Free sports classes
遊戲空間 Play area
室內健身房 Gym

薪資範圍

面議(經常性薪資達4萬元)