1. Technical support and response for Large Format Display products including of Interactive flat panel, Commercial Display with Android OS platform from 32”~98”; Media Player –Window embedded PC/Android box/Chromebox. ) of hardware/ software problem, applications.
2. Handle and investigate on troubleshooting and trouble analysis on hardware/software applications issue to report preparation and trace for root cause solution via email, telephone, online service system or on-site troubleshooting.
3. Technical Interface between customers/regions and product develop managements, Quality Assurance management.