1. Handle daily communication and requests from distributors or subsidiaries including:
a. Order processing includes shipping window, loading plan, vessel schedule and spare parts quotation.
b. Financial issues, like payment follow up, credit limit management and audit arrangement.
c. RMA claims and product related enquiry.
d. Marketing support for samples, giveaway and material arrangement.
2. Assist in maintaining the relationship between the company and distributors.
3. Maintain data integrity and consistency for cross-department communication and document filing.
4. Coordinate with Product Management team to ensure item meets official regulation and distributor request.
5. Work with PM team for order note instruction, such as manual translation, labels, and more
6. Monitor inventory level for subsidiaries to ensure the demand be fully fulfilled.
7. Coordinate with Supply Chain team to optimize inventory levels.
8. Draw up requested agreement or announcement for Sales purpose.
9. Handle assignment from supervisors.
Skills & Knowledge
Excellent interpersonal and business negotiation skills.
Confident IT user and a critical thinker who is capable of working within timeline and budgets, and as a creative and analytical team player.
Strong multi-tasker being able to manage multiple priorities and deadlines with accuracy.
Ability to work collaboratively with distributors and internal departments to achieve sales goals.
Other
Language: Fluent Mandarin Chinese and English required
Ability to work overtime as business needs warrant.
