About the User Experience (UX) Design Team
Migo's UX Design team envisions and creates magical experiences for consumers in emerging markets. We are champions of the customer, who use our empathy superpowers to design and build digital products and services that will deeply impact our customers’ lives and support the Migo teams who serve them. Grounded in the principles of user-centered design, we strategize, ideate, prototype, test, and develop, while balancing the requirements of diverse stakeholders and working closely with teams of engineers, strategists, and artists across Migo.
【 What will you do? 】
1. Design holistic digital, service, and systems experiences for Migo’s customers and the Migo teams who serve them
2. Engage in all forms of field research to understand the market context and identify user needs and stakeholder requirements
3. Ideate, prototype, and rigorously test user interfaces and information architecture using collaborative and iterative design techniques
4. Employ visual design to craft aesthetically pleasing, engaging, and usability-enhancing interfaces
5. Synthesize and communicate design requirements, conceptual ideas, detailed designs, and design rationale
6. Lead and run collaborative, agile design cycles in a fast-paced environment
7. Work with users from different backgrounds and collaborate with multi-disciplinary, cross-company teams, including hardware engineering, software development, data analytics, sales, marketing, and field operations
8. Participate in the end-to-end product development process, from CEO-level decision-making to technical implementation
【 What are we looking for? 】
1. At least an undergraduate degree or 2-5 years' experience in one of the following fields: graphic design, industrial design, product design, service design or human-computer interaction
2. Interest in design for affordability in emerging markets
3. Champion of the human-centered design philosophy and practitioner of design process
4. Experience in anthropological fieldwork or interviewing methods
5. Strong English communication and empathetic
6. Familiarity with design and prototyping tools such as Adobe CC
1. Proven ability to lead diverse stakeholders and users through the experience design process
2. Experience designing products or services as part of an agile product development process
【 You’ll be a good fit here if you…】
1. Yearn to devote your days to meaningful work, and to positively impact the world
2. Have a relentless inner drive to learn and understand
3. Regularly seek out new ideas and new challenges
4. Demonstrate resilience, recovering quickly from difficulties
5. Have a keen imagination and a mind for solving complex problems
【 Location 】
Taipei, Taiwan (20% travel, regional). Spend the first 6 months in Manila to work with our local team and get closer to our customers.
【 Portfolio required 】
When you apply, please share your portfolio with us. We recommend that you highlight the following elements, if you’re able:
1. Experience with diverse projects and subject matter
2. Applied concepts of user-centered design thinking
3. Description of design rationale and process
We care about helping Imagineers stay happy, healthy, and fulfilled, so we can all maximize our potential. That includes generous health and labor insurance, company issues hardware, flexible vacation leaves, and regular opportunities to have fun and celebrate.
Our Number One Benefit
The number one benefit at Migo is the limitless opportunity for growth we give each Imagineer.
Imagineers at Migo are working on a first-in-the-world service and technology that is big enough to change the lives of billions of underserved people in the world.
We have a structured approach to development that will help Imagineers grow beyond their perceived limitations. We are committed to providing the resources our Imagineers need to be at their best, not just in Taiwan, but globally.