【CMKT0601】產品文案編輯 (中文) Product Copywriter

SHOPLINE TEAM

Job Description

SHOPLINE 全球智慧開店平台,是提供品牌一舉創建、管理線上與線下商店的一站式智慧開店服務。

以品牌電商架站平台為核心,整合網站設計、商品管理、金物流服務以及行銷導流工具,為賣家提供簡單、好上手的架站服務,是亞洲最大的網路開店平台,此外,SHOPLINE 也提供跨境、O2O 虛實整合、POS 系統等全通路解決方案。自 2013 年創辦以來,全球已經有超過 350,000 個品牌使用 SHOPLINE 的服務成功開店,讓 SHOPLINE 成為在亞洲市場的行業領軍者。

SHOPLINE 創新的服務與國際化的團隊專注為品牌賣家打造最好的產品,於 2014 年獲選加入矽谷著名初創育成機構 500startups 孵育計畫,是香港多年來第二間加入的團隊,更在 2016 年選入阿里巴巴集團的香港創業基金首批三家名單,並在 2019 年初,獲得了最新一輪的資金挹注。

我們保有外商的制度福利與新創公司的彈性,你還等什麼!
歡迎對 startup 有熱誠的人才加入我們的頂尖團隊!

We’re looking for a strong writer who can utilize SHOPLINE’s content style guide to draft merchant friendly instruction manuals, education handbook and FAQ materials of SHOPLINE products & features so our merchants can get the essential guidance in the most easy-to-understand and easy-to-follow manner.

 

【What you will be doing】
- 產品文案撰寫、翻譯、優化並定期維護內容
- 將產品相關知識、教學製作成淺顯易懂的資料
- 與各部門團隊協調產品內容優化事項
- 與不同地區團隊合作更新並維護 FAQ,確保能滿足各地用戶需求


- Able to draft proper documents and guidance in response to a wide variety of issues and questions from our merchants
- Delivering and transforming complex technical messaging into a merchant friendly resolution and action plan
- Working with multiple teams including: engineering, product management, legal, customer support and, of course, our merchants to ensure the best practice and guidance can be initiated for reference.
- Working collaboratively with internal stakeholders of different region to develop instruction manuals and guidance for our merchants with well-written FAQ documents tailored for each region’s specific scenarios and needs

 

Requirement

【Who we are looking for】
- 具備兩年以上文字編輯經驗
- 擅長線上內容策展以及撰寫
- 對文字有高度敏銳度及良好邏輯思考能力
- 熟悉產品、技術相關文案
- 具備產品行銷經驗尤佳
- 具備 B2B/B2B2C 或者 Saas產品經驗尤佳


- Bachelor's degree or equivalent experience in marketing or communications
- 2+ years of professional copywriting and editing experience
- Strong working knowledge of online content strategy and creation
- Exceptional writing, proofreading, and editing skills
- Exceptional skill with the nuances of technical writing
- Previous experience in Product Marketing will be a plus
- Solid understanding of B2B and B2B2C SaaS products concepts strongly preferred

Benifit

Benifit

勞保、健保、特別休假、勞退、婚假

Benifit

1. 彈性工作時間 / Flexible work hours
2. 彈性工作地點 / Flexible work location
3. 第一年即享有15天年假 / First year 15 days of annual leave
4. 生日假 / Birthday leave
5. 給薪病假 / Full pay sick leave
6. 給薪家庭照顧假 / Paid family care leave
7. 產假90天 / Maternity leave 90 days
8. 陪產假10天 / Paternity leave 10 days
9. 公司贊助彈性福利 / Company sponsored SHOPLINEFlex
10. 每季部門聚餐補助 $1,000 / Company sponsored quarterly team dinner
11. 平等的公司成員架構 / Flat team structure
12. 優質薪資待遇 / Competitive salary package
13. 有機會驅動產品導向,只要你有好的想法! / Ability to drive product direction

Salary Range

Negotiable (Above 40K TWD)