Want to help develop the most beautiful FinTech products ever, right here in Taiwan, and offer them to millions of users worldwide?
Want to be based in Taiwan but work in a silicon-valley-like environment, and release world-class products?
Want to work with some of the world's best UXI designers, PMs and developers?
Come change the world with us! Join this fast-growing startup founded by software veterans and funded by top VCs, public companies, banks, and the Taiwanese government (NDF)!
Role:
We are looking for a Senior UX Researcher who is passionate about being user-centric, skilled in communicating crisp research findings, and skilled in driving impact within a team and across an organization.
Additionally, you should be able to speak in detail about human-computer interaction concepts and be able to explain the why behind your proposals. In this role, you are
Team:
Our Product Experience department comprises Product Management, UXI, Product Data, and Customer Success teams. Our mission is to acquire a deep understanding and empathy of users; we leverage these to innovate solutions to their problems.
We stand by our users.
We contribute from idea inception to product release to the continued delivery of world-class product experiences.
We are a data-informed team obsessed with our user experience, and we coordinate across many departments, including Frontend, Backend, QA, SRE, Compliance, and Growth.
Responsibilities:
We are targeting emerging markets such as India and Africa. You must be very passionate about understanding our users, and be able to develop a deep empathy of their problems
Facilitate thoughtful conversations with our users as well as internal stakeholders
Deliver UX research projects based on human-computer interaction concepts, and explain the "why" behind your proposals
Based on a deep understanding of our users' frame of mind, their goals and objectives, propose how our products can not only solve their problems, but also deliver a world-class experience to them
Help with onboarding and training of new team members
Work collaboratively with cross-functional teams
Be focused on independent work and growth given appropriate levels of guidance
Take stretch assignments that expand your skills
Requirements:
3+ years of UX research with consumer mobile app users
Fluent with Figma and other prototyping tools
Experienced in translating insights into user stories to help product teams understand users
Experienced in presenting insights using very concise and easy-to-understand language
Experienced in advocating the role of UX research across the entire company
Good to Have:
Time spent living in emerging markets
Multi-cultural background
Required number of talents: 1
Location: Taipei
-About XREX: https://www.xrex.io/
-Regarding our culture:
https://downloads.xrex.io/culture
-We will proceed with your application first if you apply online:
https://xrex.breezy.hr/p/ea7f22e9b17c-senior-user-experience-ux-researcher
【工作環境】
- 配備Mac電腦
- 人體工學電動升降辦公桌
- 舒適的休憩空間
- 活潑的工作環境
- 免費使用健身器材
- 咖啡及牛奶全天供應
- 全天免費供應零食、季節性鮮果、麵包及多樣飲料
【照顧荷包】
- 保障年薪14個月
- 員工股票選擇權
【Work & Life Balance】
- 每天3個時段彈性上下班
- 優於勞基法的特休假
- 每年全薪病假 10 天，半薪病假 20 天
- 每年提供員工身心補助NT$5,000，照顧員工生活品質
- 全面週休二日，週六不補班
- 員工年度健檢補助
- 員工團保（涵蓋意外傷害,疾病醫療）
- 員工協助方案 Employee assistance program (EAP)
- 公司社團活動 (Yoga, Workout, Dancing, 更多社團等你來創立)
【學習與成長】
- 員工獨立自主性管理
- 員工自我外部訓練課程補助
- 員工購書補助
