KYC Specialist (客戶盡職調查專員)

About

Want to build a worldwide brand from Taiwan, and to communicate our brand story to millions of users worldwide?
Want to be based in Taiwan but work in a silicon-valley-like environment, and to build world-class brand and products?
Want to participate in the global fintech and blockchain movement, and work at an English-speaking workplace?
Come change the world with us! Join this fast-growing startup founded by software veterans and funded by top VCs, Skype co-founders, and the Taiwanese government (NDF)!
We’re hiring for an experienced KYC (Know Your Customer) Specialist . The exact mix of other skills does not matter, so long as your tool chest includes a mix of abilities. Be willing to attack anything that comes your way, learn on the fly and get things done. Come talk to us if you want to push your skillset in a dynamic fast-paced environment.

Responsibilities

• Identity Verification: Process applications by reviewing documents and effectively utilizing both vendor and internal tools to conduct KYC procedures.
• Compliance and SOP Adherence: Become thoroughly familiar with our internal SOPs and compliance standards, applying them diligently in all tasks.
• Suspicious Activity Identification: Identify suspicious users, patterns, and trends that may indicate fraudulent activity. Demonstrate alertness in detecting potential bad actors.
• Team Collaboration: Work closely with the KYC team, sharing insights from case findings and contributing to discussions on improving internal processes.

Requirements

• Demonstrated interest in blockchain, fintech, AML, and keeping abreast of the latest regulatory policies, showing a strong commitment to customer centricity and service excellence.
• Proficiency in English with excellent listening, speaking, reading, and writing skills, coupled with clear and effective communication abilities and a high level of responsibility.
• Ability to perform risk assessments with attention to detail, utilizing critical and logical thinking skills to ensure integrity in all actions.
• Willingness to work collaboratively in a team, share insights, and contribute to process improvements, emphasizing the importance of customer feedback in enhancing service delivery.
• Flexibility in adapting to new SOPs and evolving processes in the fintech and blockchain landscape, with a continuous learning mindset.
• Previous experience in KYC, compliance, banking, or fintech is advantageous, equipping the candidate with a solid foundation for contributing to our dynamic environment.

Career Growth and Development

At XREX, we believe in nurturing our talent and providing ample opportunities for professional growth and advancement. As a Junior KYC Specialist, you will receive hands-on experience in the fintech and blockchain industries, along with personalized training and mentorship. You'll have the chance to contribute to critical initiatives, enhance your skill set, and advance within the customer success department. We are committed to your career development, offering a path that could lead to roles in senior positions, project management, or even leadership opportunities within our rapidly expanding organization.

Join us in our journey to redefine financial technology and contribute to a secure and compliant digital future. Apply now to become a part of our revolutionary team

Location: Taipei (check us out on Google Maps!)

About XREX

Regarding our culture

歡迎直接於官網投遞：https://xrex.breezy.hr/p/ad5ecabc1ec4-kyc-specialist

【工作環境】
- 配備Mac電腦
- 人體工學電動升降辦公桌
- 舒適的休憩空間
- 活潑的工作環境
- 免費使用健身器材
- 咖啡及牛奶全天供應
- 全天免費供應零食、季節性鮮果、麵包及多樣飲料

【照顧荷包】
- 保障年薪14個月
- 員工股票選擇權

【Work & Life Balance】
- 每天3個時段彈性上下班
- 優於勞基法的特休假
- 每年全薪病假 10 天，半薪病假 20 天
- 每年提供員工身心補助NT$5,000，照顧員工生活品質
- 全面週休二日，週六不補班
- 員工年度健檢補助
- 員工團保（涵蓋意外傷害,疾病醫療）
- 員工協助方案 Employee assistance program (EAP)
- 公司社團活動 (Yoga, Workout, Dancing, 更多社團等你來創立)

【學習與成長】
- 員工獨立自主性管理
- 員工自我外部訓練課程補助
- 員工購書補助