As an user support intern, you will dive into the mobile app ecosystem by supporting the user community of one of the world's most popular photo applications: PicCollage. You will help to deliver app features to millions of users in a fast-moving startup environment. During your internship, you will work on several assignments from the list below based on your interests and strengths. You will also get a chance to learn new skills on the job through guided projects and collaboration with teammates!
You will learn, firsthand, how to support a diverse user community and deliver an excellent user experience by troubleshooting for users, compiling and delivering users' feedback to the team. You will help turn users' feedback into viable product features to help PicCollage users around the world to create, share, and celebrate!
The desired start date would be after Lunar New Year. The actual onboarding date is flexible and will be discussed after the offer is given.
Please note we prefer interns who can work at least three days a week (during the academic year) for at least 4 months. If you believe you fit the bill, and are eager to join a creative and dynamic team, don't hesitate to send us your application!
Flexible Work Time & Remote Work 彈性上下班時間 & 遠端工作
Maker Time 每週一天 Maker Time，不進行不必要的會議和討論
Team Activities and Workshops 各式活動與學習機會 (技術分享、Design Demo, Hack Days等）
Fun, Creative & International 雙語工作環境，團隊成員來自世界各地
Free Lunch and Dinner in the Office 辦公室內團隊午餐晚餐
Sports Classes in Office/Online 和同事一起起來動一動
Awesome & Fun Office 有趣舒適大稻埕風的辦公室