Office Manager / 行政經理

It’s an exciting moment at Pinkoi as we continue to scale and breakthrough our business globally and cross-boundaries. We pay attention to team experience at Pinkoi and strive our best to build an effective workspace, especially the efficiency of facilities plays an important role in cross-region communications, and the well-designed team events that can increase the engagement and morale.

You will be reported to People Operations and be responsible for 70% of office administration and 30% of shaping high engagement culture. Your main responsibility is to create inspiring spaces and innovative services that bring Pinkoi’s culture and values to life.

As an Office Manager, you'll build consistently outstanding workplace experiences that work at scale and align with Pinkoi CSR and core values. You'll design, implement, and manage Pinkoi’s workplace service offerings. You're comfortable in a fast-paced environment with the highest standards of excellence. You bring an analytical mind to constantly improve the efficiency and effectiveness of your projects, delivering innovative solutions to workplace operations.

Responsibilities

1. Perform administrative tasks such as maintaining office service, facilities and ordering office supplies (food, stationary, business card), managing calendars, booking travel, answering phone calls and office budget.
2. Provide facility service operations including new office builds and fast-paced expansions, capacity and space planning, and implementation of new processes and procedures.
3. Provide an exceptional customer service experience, being the face of workplace services, partnering with Pinkoist to deeply understand needs and deliver the right solutions, while acting as a trusted partner.
4. Improve and define office management processes and procedures, with little or no guidance and develops initiatives related to company culture and employee wellness.
5. Implement critical safety procedures, including establishing evacuation plans, running drills, and setting up building security.

Essential

1. At least 2 years of experience of exceptional and practical customer service of office management for team scale more than 100 employees, or Employee Relations function preferred.
2. You're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently.
3. You are experienced in developing and managing budgets with financial, contract management, and purchasing skills.
4. You are an effective communicator, flexible and adaptable, who is comfortable taking on complex projects and multiple priorities, with a diverse set of stakeholders.
5. You can think 'out of the box' and bring creative, nonstandard, and innovative solutions to the table to scale effective workplace that aligns with Pinkoi CSR and core values.

Highly desirable

1. Solid work experience in a startup environment, or global co-working space for office services management or solution is preferred.
2. Possess “Certificate of Class 1 Manger of Occupational Safety and Health Affairs” （甲種職業安全衛生業務主管證照）is preferred.

Apply

Please attach your resume, describing why you are the best fit for this position and the following required information:

1. Elaborate your experience of delivering a well-rounded end-to-end office management service on (a) what challenges you have solved for organization (b) what kind of action you have taken (c) what the result (positive or negative) occurred

2. To incorporate Pinkoi’s CSR in our daily office management, please share with us how you will launch a team building event at Pinkoi that can boost the awareness of environmental friendly, while raising team engagement and happiness. Please also explain (a) what end result you want to achieve? (b) How to measure the result? (c) what resources are needed to run the office campaign?

We thank you for your time and effort for preparing the above proposal and will notify suitable candidates for an interview. Thank you.

為什麼 Pinkoi 值得你加入?

具備感性與理性的高效能團隊，熱情投注於每件可以為設計生態圈帶來正向改變的事情，實現「設計成為普世價值」的理想。

• 培養靈感與創意的泉源
  • 提供優於法令，每年多 8 天 Me Time leave。（報到當日即享有比例給予天數）
  • 滿四的倍數週年，另外提供 10 天年資假
  • Pinkoist 專屬假期（Pinkoi Holidays），例如我們不用補班。
  • 信任專業、支持彈性遠端工作（Working from home/anywhere）
  • 不定期 Team Building 活動
• 成長與績效
  • 線上/實體內部訓練課程
  • 績效評鑑與獎金制度
  • 專業能力進修補助
• 健康與照護 
  • 團體保險
  • 年度健檢
  • 特約醫護人員進駐
• 環境與氛圍 
  • 開放式辦公空間，即時溝通不卡關
  • 基本配備使用 Apple 全系列電腦
  • 辦公室隨時備有各式零食、飲料、咖啡
  • 社團活動＆不定時發生的有趣小驚喜
• Pinkoi ESG - 職場友善 （Pinkoi 的人才永續行動宣言）
  • 從人才招募、薪酬制度、升遷獎勵等，皆以專業職能為衡量標準，不因為性別而不同。
  • 平等婚假原則：愛不分性別，全球 Pinkoist 履行終身伴侶約定者都可享有婚假。
  • Pinkoi 全球內部擔任主管職務的女性佔比達 60%。我們鼓勵女性隊友發揮個人專業，並提供通暢的升遷管道。
  • Pinkoist 媽媽享有完整的產假權利，超過 80% 的 Pinkoist 媽媽回歸職場後，持續擔任原職務或升遷。
  • 完備的陪產假，讓 Pinkoist 爸爸/伴侶能充分兼顧工作與家庭。

關於 Pinkoi 的更多細節，歡迎你來面試的時候我們再詳聊！

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★ 你是人才，但是找不到相關職缺 ★

沒關係，歡迎至『 https://jobs.lever.co/pinkoi 』，投遞「 General Talents 」並附上履歷，同時分享你覺得很複雜、很有挑戰性，普遍一般人不懂，但是你有深刻專業認識的一件事情，而這件事情可以讓 Pinkoi 更好，讓我們可以更認識你。有合適者，我們會主動通知！