Summarization : We are looking for someone who can provide assistance to existing vendors, and also provide suggestions to current processes to optimize vendors experiences. Beside assisting existing vendors on their complaints, there will also be projects that require you to assist in building a positive image of our brand.
Details : As the incubation experience service specialist, you need to assist the restaurant partner to find a solution when facing the problem of Level 3.
This work requires cross-departmental collaboration and communication to investigate each case and make it properly responded to and handled, in order to achieve both the improvement of vendor experience and the decline of vendor complaint cases.
At the same time, you need to follow your manager or team leader to complete many projects and vendor research.
Making innovative suggestions and SOP improvements to effectively solve supplier problems.
Position mindset:
-. Flexible mind to slove issues
-. Efforts to understand policies, product and vendor feedback
-. Be able to understand the technique of branding and can create relevant activities to benefit vendors and us
-. Ability to listen and produce results, systematically capture feedback data
期望特質:
-.獨立完成專案且同時又是team player
-.不安於現狀,持續追求更好的工作品質
成長思維與共創價值,是我們最重視的事;
在foodpanda,我們創造自由開放、工作與生活平衡的職場環境;期待你的加入,和我們一起打造未來無限的可能!
★ foodpanda 期待和你一起創造價值 ★
【享受休假】我們重視你、壽星最大,提供優於勞基法之休假規則,讓你能享受生活、快樂工作
(到職即享)
- 充電假3天
- 熊貓假6天
- 生日假
- 彈性假不補班
- 聖誕節不上班
(其他福利假別)
-親屬照顧假3天
-福利產假12週
-福利陪產檢假及陪產假
-生育醫學假
【舒適環境】我們打造輕鬆自在的工作氛圍,明亮舒適的辦公室讓你能激發靈感、提升工作效率
- 彈性工時:09:00~10:00 彈性上班,避開擁擠的通勤時間
- 開放環境:人性化的辦公環境,多種功能會議室,讓你輕鬆自在享受辦公
- 配備電腦:高規格的專業商務機,並擁有專業IT支援,解決你工作中惱人的技術問題
- 共享空間:豐富的零食區、飲料咖啡吧,有趣的運動區、休閒娛樂區,讓你隨時能量滿滿
【職涯發展】你可以擁有屬於自己的舞台、活潑的團隊文化,有和你一起打拼的主管、和睦相處同事,以及提供多元教育訓練和線上學習平台,讓你保持學習、維持市場競爭力
- 理性開放溝通
- 教育訓練課程
- 線上學習平台
- 透明升遷管道
【身心健康】我們照顧你的身心健康,兼顧熱情工作、快樂生活是不可缺少的!
- 按摩服務
- 心理諮商
- 健檢補助
- 團體保險
【暖心福利】 認真工作也要盡情玩,免費零食飲料是基本,我們還會舉辦許多好玩的活動,為你創造趣豐富的生活。
- 餐費補助
- 部門聚餐
- 免費零食飲料和咖啡
- 多元活動:萬聖節派對、Town hall meetings、Teambuilding 活動等…
**foodpanda保有上述修改之權利**