【What to expect】
In support of the iKala Cloud Sales operations, A Sales Operations is a professional who analyzes data, researches processes and manages various procedures to ensure all sales records are managed and organized properly. Sales Operations responsibilities includes, sales forecasting, organizing demands, analyzing Install base and documents for the sales team, analyzing data and overseeing various administrative tasks required to ensure our organization reaches our sales goals.
【What you will be doing】
1. Coordinate sales forecasting, planning, and budgeting process in the sales organization. Proactively monitor and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.
2. As needed, coordinate planning activities with our major partners, Google, AWS.
3. Support sales team to use NetSuite, Billing portal, etc.
4. Enhance sales' productivity by enabling the team to work smarter by simplifying process, tracking and analyzing their performance more efficiently.
5. Create monthly content for executive presentations.
6. Assist with on-boarding and training new sales.
【Requirements】
1. 1-3 years of experience in sales operations as a subject matter expert with proficiency creating reports, optimizing processes, training new hires, and managing dashboards.
2. Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact.
3. Analytical skills to interpret sales data to make suggestions on how to improve the sales process.
【工作環境】
明亮開放的辦公環境，依照職務需求提供彈性遠端工作（Work-from-Home），更有零食及咖啡無限供應，駐辦公室按摩服務。
【多元溝通】
定期舉辦公司全員大會，團隊年輕熱血，扁平的組織互相尊重、講求效率與信任，意見不用怕被忽視。
【職訓課程】
完整的新人訓練，幫助新進的同仁能快速上手融入團隊。邀請外部講師或內部同仁授課，也可以申請工作技能相關的課程補助，在職涯發展的路上持續精進自己的專業。
【娛樂活動】
不定期舉辦紓壓課程與電影欣賞，部門季度 Team Building ，以及福委會舉辦的國內外員工旅遊和趣味活動，例如：聖誕節交換禮物狼人殺、辦公室密室逃脫...等。
【獎金制度】
提供優渥的人才推薦獎金，獎勵優秀同事表現的同儕獎金，另外包含年終獎金、端午節獎金、中秋節獎金以及生日禮金。
【職業安全】
新進和在職同仁提供年度健康檢查，並邀請執照醫生在公司舉辦年度健康講座，以及場駐護理師健康生理心理諮詢。
【休假制度】
除勞基法規定特休外，另提供五天彈性休假，其他還有陪產檢假、志工假、全薪生理假、全薪病假、疫苗假。
