【CMKT0701】Product Copywriter (English)

SHOPLINE TEAM

工作內容

SHOPLINE 全球智慧開店平台,創立於 2013 年,2014 年獲選加入矽谷 500 Startups 加速器計劃,是香港多年來第二間加入的團隊,2015 年正式進入台灣市場。SHOPLINE 是致力於協助品牌一舉創建、管理線上與線下商店的一站式智慧開店服務,提供包含網路開店、跨境電商、社群購物、 POS 系統以及 OMO 虛實整合等全通路解決方案。此外,亦有專業的顧問團隊協助品牌執行廣告投遞、市場策略建議、行銷企劃以及商店代營運等全方位的開店解決方案,助力各種規模的品牌都能扎根本地,放眼世界,實現全通路零售的版圖佈局。

目前,SHOPLINE 已協助全球超過 50萬品牌開店,包含 RELOVE、林果良品、海邊走走、京盛宇、綠藤生機、美珍香、葡吉食品、古典玫瑰園等知名品牌選用。於 2022 年度,SHOPLINE 更成功協助所有品牌用戶接觸累計超過 15 億人次的消費者,讓 SHOPLINE 成為亞太市場的行業領軍者。

發展至今,SHOPLINE 全球人數逾二千人,是橫跨香港、台北、吉隆坡、胡志明市、深圳、廣州、杭州、上海、北京、新加坡、雅加達等 11 大亞洲城市的國際化團隊,而 SHOPLINE 創新的服務與頂尖的團隊專注為品牌打造最好的產品。

SHOPLINE 保有外商的制度福利與新創公司的發展彈性,你還等什麼!歡迎對 Startup、對電商產業有熱誠的人才加入我們的頂尖團隊!


We’re looking for a strong writer who can utilize SHOPLINE’s content style guide to draft merchant friendly instruction manuals, education handbook and FAQ materials of SHOPLINE products & features so our merchants can get the essential guidance in the most easy-to-understand and easy-to-follow manner.

【What you will be doing】
- Able to draft proper documents and guidance in response to a wide variety of issues and questions from our merchants
- Delivering and transforming complex technical messaging into a merchant friendly resolution and action plan
- Working with multiple teams including: engineering, product management, legal, customer support and, of course, our merchants to ensure the best practice and guidance can be initiated for reference
- Working collaboratively with internal stakeholders of different region to develop instruction manuals and guidance for our merchants with well-written FAQ documents tailored for each region’s specific scenarios and needs

條件要求

【Who we are looking for】
- Bachelor’s degree or equivalent experience in marketing or communications
- 1+ years of professional copywriting and editing experience
- Strong working knowledge of online content strategy and creation
- Exceptional translation, writing, proofreading, and editing skills
- Exceptional skill with the nuances of technical writing
- Previous experience in Product Marketing will be a plus
- Solid understanding of B2B and B2B2C SaaS products concepts strongly preferred

遠端型態

部分遠端面試
部分遠端工作

加分條件

【It’d be plus if you have】
- Experienced in e-commerce/retail store or B2B SaaS service marketing
- Experienced in project management and product education
- Familiar with Slack, Trello, Zendesk, Intercom, and Figma

員工福利

法定項目

勞保、健保、特別休假、勞退、婚假

其他福利

1. 彈性的工時安排 / Flexible working hour
2. 彈性工作地點 / Flexible working location
3. 第一年即享有15天年假 / First year 15 days of annual leave
4. 生日假1天,生日當月任選一天使用 / Birthday leave
5. 給全薪病假 12天 / Full pay sick leave
6. 給全薪家庭照顧假 7天 / Paid family care leave
7. 全薪產假90天 / Maternity leave 90 days
8. 陪產假10天 / Paternity leave 10 days
9. 公司彈性福利補助每年新台幣2萬元(旅遊, 家庭照顧, 運動, 按摩等等) / Company sponsored SHOPLINEFlex
10. 每季部門聚餐補助新台幣1千元 / Company sponsored quarterly team dinner
11. 每月新台幣2百元零食津貼補助 / Snacks Coin NTD 200 per month
12. 每月生日會, 不定時早餐下午茶, 節慶活動豐富 / Festival Events, Birthday Celebration
13. 每個月約一至兩次按摩服務 / Massage
14. 公司另有企業內訓服務 / Training and Development
15. 年終獎金制度 / Annual Bonus
16. 扁平的公司組織架構 / Flat team structure
17. 優質薪資待遇 / Competitive salary package
18. 有機會驅動產品導向,只要你有好的想法! / Ability to drive product direction

薪資範圍

面議(經常性薪資達4萬元)

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