【What you’ll be doing】
- Own the SaaS product lifecycle, focusing on enhancing efficiency in both merchants’ e-commerce operations and internal operational workflows, while optimizing the end-to-end checkout and payment experiences.
- Leverage AI tools and emerging technologies to automate and improve operational processes, driving higher efficiency for both merchants and internal teams.
- Lead innovation in product development with a team of world-class engineers and designers, maintaining the flexibility to work across and integrate different product domains (e.g., Merchant, Checkout, and Payment).
- Conduct research to understand our users’ needs—balancing merchant requirements, internal stakeholder feedback, and consumer checkout behaviors—and translate them into actionable solutions.
- Draft clear and concise requirements to effectively communicate features, technical logic, and AI-driven enhancements to the entire team.
- Collaborate closely with commercial, engineering, and design teams to prioritize and ensure features and tasks are developed as expected in a highly dynamic environment.
- Become a product expert, understanding the competitive landscape, evolving market needs and how those relate to the company’s mission and vision.
- Define and analyze metrics that ensure the success of our products.
- Stay updated on industry trends and best practices to continuously improve our product.
【Who we are looking for】
- Live and breathe e-commerce and technology and be excited about the opportunity to drive the development of a platform used by 60k+ merchants and impacting millions of end-consumer checkout experiences.
- University graduates with at least 3 years of working experience in Product Management (Experience in SaaS, e-commerce platforms, or workflow automation is highly preferred).
- Excellent communication skills in English & Mandarin on all mediums: Spoken, Written, Presentations, Documents.
- Structured thinking and good technical writing skills
- Highly agile and cross-functional with an open mindset. You thrive in dynamic environments and can seamlessly switch contexts between merchant operations and checkout domains.
- Creative, self-motivated and consistently willing to exceed own expectations.
- High attention to detail and great organization and coordination skills.
- Taking ownership of tasks and shouldering responsibilities across different product squads.
- Ability to multitask and dynamically prioritize. You can handle several different tasks at different stages at once and are able to prioritize by business impact and efficiency gains.
- Curious and interested in technology and new products. You actively explore and embrace AI tools to drive automation and solve complex daily problems.
- Good instincts for product development and how the products you use day-to-day could be improved.
1. 彈性的工時安排 / Flexible working hour
2. 彈性工作地點 / Flexible working location
3. 第一年即享有 15 天年假 / First year 15 days of annual leave
4. 生日假 1 天，生日當月任選一天使用 / Birthday leave
5. 給全薪病假 12 天 / Full pay sick leave
6. 給全薪家庭照顧假 7 天 / Paid family care leave
7. 全薪產假 90 天 / Maternity leave 90 days
8. 陪產假 10 天 / Paternity leave 10 days
9. 公司彈性福利補助每年新台幣 2 萬元(旅遊, 家庭照顧, 運動, 按摩等等) / Company sponsored SHOPLINEFlex
10. 每季部門聚餐補助新台幣 1 千元 / Company sponsored quarterly team dinner
11. 每月新台幣 2 百元零食津貼補助 / Snacks Coin NTD 200 per month
12. 每月生日會, 不定時早餐下午茶, 節慶活動豐富 / Festival Events, Birthday Celebration
13. 每個月約一至兩次按摩服務 / Massage
14. 公司另有企業內訓服務 / Training and Development
15. 年終獎金制度 / Annual Bonus
16. 扁平的公司組織架構 / Flat team structure
17. 優質薪資待遇 / Competitive salary package
18. 有機會驅動產品導向，只要你有好的想法！ / Ability to drive product direction
