Director of People Operations

As the Director of People Operations, you will lead people operations processes and cultural practices to grow our team spirit and shared corporate culture. You will be in charge of growing a team culture that fosters fast learning and continuously improves the organization. In doing so, our culture will enhance our innovation, creativity, and competitiveness. 

• People Culture

• Support the team by creating common working tools, methods, techniques, and systems that significantly impact our company culture.
• Drive the effort in performance management, employee relations/engagement, talent development, policy and procedure development, and compensation and benefits. 

• People Process

• Build or redefine policies, procedures, and guidelines as needed. Manage ATS/HRIS to streamline and improve our people processes. 
• Design performance processes and assist with goal development. Collaborate on suggestions for individual training that will enhance growth and development.
• Participate in coaching, counseling and advising management and employees to ensure resolution of employment-related matters.
• Partner with stakeholders to implement strategies for employee engagement and retention. 
• Strengthen retention and development by providing guidance, coaching and best practices to people leaders.

• People Strategy

• Provide guidance and support to managers and employees across the organization. Be a strategic partner to the senior team.
• Prepare and analyze people operations metrics and provide valid information that supports decision-making.
• Maintain knowledge of industry trends and employment legislation. 
• Keep abreast of industry knowledge and trends by participating in conferences and educational opportunities, reading professional publications, maintaining professional networks, and participating in professional organizations.

• Requirements

• Minimum 3-5 years of experience in People Operations, ideally in tech, start-up or high growth companies.
• Strong strategic thinking and problem-solving skills with the ability to align HR initiatives with business goals.
• Proficient written and verbal communication skills in both Mandarin and English.
• You are a driven, positive and caring person who advocates firmly on behalf of both employees and management. 
• Enthusiastic about people and the development of managers and employees.
• Familiarity with all aspects of People Operations (including compensation, talent acquisition and recruitment, benefits, training, performance management, culture, and team building). 
• Great organizational and analytical skills. Having the ability to listen to people and to communicate is essential. 
• Capable organizing and planning a wide range of company programs and functions.
• Knowledge of employment/labor standards.
• Awareness of the latest hiring approaches and strategies.
• Demonstrate creativity and urgency in driving excellent hires in a competitive market.

Flexible Work Time & Remote Work 彈性上下班時間 & 遠端工作

Maker Time 每週一天 Maker Time，不進行不必要的會議和討論

Team Activities and Workshops 各式活動與學習機會 (技術分享、Design Demo, Hack Days等）

Fun, Creative & International 雙語工作環境，團隊成員來自世界各地

Free Lunch and Dinner in the Office 辦公室內團隊午餐晚餐

Sports Classes in Office/Online 和同事一起起來動一動

PicCafe 健康零食水果，永遠餵飽你的胃

Awesome & Fun Office 有趣舒適大稻埕風的辦公室