Arc’s mission is to empower talent to do work that matters from anywhere.
Arc is an all-in-one remote developer hiring platform, connecting great organizations with expert remote developers and engineering teams. A related service under Arc, Codementor, is the leading on-demand marketplace for software developers to get live online programming help.
The Arc team is distributed (covering 8 cities and 4 time zones), and we have offices in both Taipei and Silicon Valley. We’re backed by Techstars and 500 Startups, and have been featured in TechCrunch, Forbes, WSJ, Mashable, and more.
We’re looking for a full-time customer support specialist who loves helping people to join our team. If you’re quick on your feet, love solving users’ problems, and enjoy a fast-paced work environment, we want you on the team.
This role will be on the front lines working with our users. The candidate will also work with our internal teams to improve user experience and resolve any issues with the product.
What You Will Be Doing
We Hope You Have
Why Arc & Codementor?
- A smart and energetic team that is passionate about solving customers' needs and loves to learn new things!
- Diverse team members - our colleagues are from different countries and backgrounds.
- We're excited to share our experience with you!
- Flat organizational structure - you'll be able to make a profound impact on the work we do and every idea is welcome!
- Flexible vacation/time-off policy
- A bright and comfortable office - with a standup desk!
- Snacks and drinks are provided in the office
- Our office is 1 min away from MRT Zhongxiao Xinsheng Station(忠孝新生站)
- Group activities (Hiking, Bowling, KTV, etc.)
- We have team dinners and team bonding events regularly
- Remote friendly
Follow our Instagram to know more about life at Arc: https://www.instagram.com/lifeatarc.dev/
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