我們正在找尋Account Manager 加入到我們的團隊中，Account Manager 主要會負責對接企業、餐廳、連鎖品牌、百貨等合作夥伴持續性地維持客戶關係，確保雙方是個能夠長久經營下取且創造雙贏的合作夥伴，你主要會負責管理各企業窗口，並提供高品質且穩定正向的的關係。
We’re looking to add the account manager to the team, who will be responsible to sustainably maintain the relationships with our business partners, ensure both business needs and provide the win-win results for both parties. You will be managing the accounts and ensuring high standards and great communication so that our clients receive excellent customer experience.
[職位要求]
- 至少有兩年的客戶服務、客戶關係管理、代理商、顧問公司或食物平台等相關產業
- 你是個問題解決專家，高度自主管理且高度自我導向，願意竭盡所能在對的事情，能夠傾聽並識別潛在客戶的需求
- 你是一個能和廠商建立穩定關係，且能作為公司主要聯絡代表，扮演好客戶及公司內部部門之間的橋樑
- 管理並執行公司的 Key Process，並提供出高品質的服務給客戶
- 能夠獨自產出並和其他團隊共同建構出問題解決方案，定期且主動追蹤客戶可能會遇到的問題
- 擁有軟體且科技產業廣度的視野
- 擁有良好的人際關係技巧，並能夠獨立作業。
[加分條件]
- 曾經有過客戶關係管理的經驗
- 對餐飲業有興趣者
[Requirement]
- At least 2 years experiences at customer supports, consultants, agencies, or foodtech related industries.
- Highly self-directed, you’re a problem solver with a burning desire to contribute to reputation and success. Ability to listen and identify prospect’s needs and opportunities for their institution.
- Becomes a relationship broker, acting as primary point of contact between client and inlines sales and administration teams and always working to strengthen the relationships between them.
- Manages key processes and internal activities to deliver client-facing services, and specializes in quality control for our clients.
- A proactive individual with a strong track record in partnering cross-functionally to deliver solutions.
- High level of software and technical comprehension.
- Great interpersonal skills, and Ability to work independently.
[Plus]
- Account Management experience strongly preferred
- Interested in F&B industries
【公司設備/環境類】
- 提供 15/13" Macbook Pro 或 Air + iPad [產品團隊]
- 升降桌，讓員工自由調整工作模式
- 免費享用不盡的零食櫃與膠囊咖啡（我們還有啤酒 tap) 。
- 寬敞明亮的辦公室在華山文創區附近，交通方便，綠意盎然顧眼睛
- 扁平化組織結構，不設限個人發展空間
【獎金/休假/活動類】
- 年終獎金、業績獎金
- 不定期的團隊戶外活動及人氣餐廳聚餐
- 年節活動如過年尾牙、中秋烤肉等
- 到職立即享有10 天的休假，依據年資增加休假天數
